Retail Merchandising Manager

Hermès; Dubai; On-site; AED 250,000 - 360,000; Full time

Job summary

Hermès in Dubai seeks a Retail Merchandiser Manager to drive market knowledge, merchandising strategy and buying across regional stores. You will collaborate with Paris HQ and local teams to maximize sales and ensure coherent, unique product offers.

Frequent store visits, data analysis and forecasting will shape action plans and assortments. The role requires strong analytical skills, advanced Excel and excellent communication, with a proactive, team-driven approach to optimize stock and store

Qualifications

• 5-7 years of Retail Merchandising / Buying experience in retail environment
• Highly analytical with strong organisational and presentation skills
• Advanced knowledge of Microsoft Office, particularly Excel
• Excellent communication skills and ability to liaise with Retail and Corporate teams
• Detail oriented and able to present insights concisely
• Business and service-oriented, proactive with new ideas
• Team player with strong interpersonal skills

Responsibilities

• Market and métier knowledge to support store strategies
• Frequent store visits to gain product expertise and identify trends
• Monitor sales performance via quantitative analyses and qualitative feedback
• Undertake detailed analyses to understand opportunities and risks
• Build action plans with Retail, Training, Customer Service, Metiers and Europe Region
• Plan product feedback sessions and attend buying sessions with ambassadors
• Update sales forecasts in collaboration with Retail Merchandising Director
• Define OTB for stores consistent with regional stock objectives
• Monitor reorders and replenish to align with budgets
• Propose buying strategy to balance novelties and bestsellers
• Support product launches and optimise VM visibility across stores
• Coordinate transfers and replenishment across the region
• Support in-store briefings for key products
• Share Europe strategy and best practices locally
• Be the liaison between Stores and Métiers for key information

Skills

Analytical

Excel

Communication

Team player

Organisational skills

Presentation skills

Proactive

Microsoft Office

Tools

Microsoft Office

Job description

The Retail Merchandiser Manager supports in developing analysis, business and merchandising strategies to maximize business opportunities and growth potential in close collaboration with the Retail Merchandising Director, Paris HQ and local Retail teams. The Main objectives is to support the Regional Stores to achieve their sales objectives, ensure that each store has a coherent and unique product offer, and monitor and control the stock equation

Key responsibilities

1. Market and Métier knowledge

2. Frequent store visits to acquire product expertise, analyse feedback and identify trends

3. Monitor sales performance through both quantitative analyses and compiling qualitative feedback

4. Undertake detailed analyses to understand business opportunities and risks

5. Build action plans in close collaboration with Retail, Training, Customer Service, Metiers and Europe Region to achieve ambitions

6. Plan product feedback sessions and metier circles with ambassadors to collect key insights from each store and prepare for the buying sessions

7. Work closely with Retail Merchandising Director to update sales forecasts

OTB and Buying management

• Collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year

• Monitor and control reorders in line with budgeted stock levels

• Propose a buying strategy and support physical stores in their buying to ensure a coherent offer that will answer to their customers’ needs and enhance the store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties)

• Monitor the PSI and replenishment in collaboration with the Planning team, proposing adjustments based on sales per store, assortment planning and retail constraints

Product animation

• Support the launch of new products by collaborating with Training team, Visual Merchandiser and Communications to ensure successful launches

• Work closely with VM team to optimise products visibility, create coherent VM stores, and highlight products as per business needs

• Contribute to the success of Animations and Events by ensuring the product assortment, working with Customer Service to ensure timely delivery, collaborating on VM plans, and providing tools to support the Retail team

• Ensure product is managed throughout the region by the appropriate action of transfers and replenishment to optimize sales and stock management

• Work with the Training team to support in-store briefings for key products

Métiers & Europe Community partnership

• Share, implement and adapt Europe strategy within the subsidiary and bring forward the best practices from the community

• Work closely with the Métiers to implement their strategy locally and achieve growth ambitions

• Be the key liaison between the Stores and Métiers: share feedback and key information

Profile

• 5-7 years of Retail Merchandising / Buying experience within a retail environment

• Highly analytical with exceptional organisational and presentation skills

• Advance knowledge of Microsoft Office, particularly Microsoft Excel

• Excellent communication skills, ability to work with Retail teams and liaise with Corporate teams

• Detailed in their analyses but synthetic and action-focused when sharing with others

• Business and service-oriented, proactive towards tasks and proposing new ideas

• Team player, with great interpersonal skills

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family‑owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know‑how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.