Retail Merchandising Manager

Join; Dubai; On-site; AED 300,000 - 520,000; Full time

Job summary

Hermès in Dubai seeks a Retail Merchandiser Manager to develop analyses, strategies and product offers across the region. You will collaborate with the Retail Merchandising Director in Paris and local teams to maximise sales, optimize stock and align with the Euro region strategy.

You will frequently visit stores, analyze feedback and trends, and plan buying activities. Strong analytical skills and advanced Excel are essential to drive coherent assortments and successful launches.

Qualifications

• 5-7 years of Retail Merchandising / Buying experience in a retail environment.
• Highly analytical with strong organizational and presentation skills.
• Advanced Microsoft Excel and MS Office skills.
• Excellent communication and collaboration with Retail teams and Corporate teams.
• Detail-oriented and action-focused when sharing results.

Responsibilities

• Frequent store visits to acquire product expertise, analyse feedback and identify trends.
• Monitor sales performance through quantitative analyses and qualitative feedback.
• Undertake detailed analyses to understand business opportunities and risks.
• Build action plans with Retail, Training, Customer Service, Metiers and Europe Region.
• Plan product feedback sessions and metier circles for buying sessions insights.
• Update sales forecasts in collaboration with Retail Merchandising Director.
• Define OTB and monitor stock levels to align with budgeted objectives.
• Propose buying strategy to maintain coherent store offers with novelties and bestsellers.
• Collaborate with Planning on PSI and replenishment to optimize stock and sales.
• Support product launches with Training, VM and Communications teams.
• Work with VM to optimise product visibility and store coherence.
• Ensure timely transfers and replenishment to manage region-wide product flow.
• Provide in-store briefings for key products and share Europe strategy locally.
• Collaborate with Métiers to implement strategies and drive growth.

Skills

Analytical

Excel

Tools

Microsoft Office

Job description

The Retail Merchandiser Manager supports in developing analysis, business and merchandising strategies to maximize business opportunities and growth potential in close collaboration with the Retail Merchandising Director, Paris HQ and local Retail teams. The Main objectives is to support the Regional Stores to achieve their sales objectives, ensure that each store has a coherent and unique product offer, and monitor and control the stock equation

Key responsibilities

Frequent store visits to acquire product expertise, analyse feedback and identify trends

Monitor sales performance through both quantitative analyses and compiling qualitative feedback

Undertake detailed analyses to understand business opportunities and risks

Build action plans in close collaboration with Retail, Training, Customer Service, Metiers and Europe Region to achieve ambitions

Plan product feedback sessions and metier circles with ambassadors to collect key insights from each store and prepare for the buying sessions

Work closely with Retail Merchandising Director to update sales forecasts

OTB and Buying management

Collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year

Monitor and control reorders in line with budgeted stock levels

Propose a buying strategy and support physical stores in their buying to ensure a coherent offer that will answer to their customers’ needs and enhance the store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties)

Monitor the PSI and replenishment in collaboration with the Planning team, proposing adjustments based on sales per store, assortment planning and retail constraints

Product animation

Support the launch of new products by collaborating with Training team, Visual Merchandiser and Communications to ensure successful launches

Work closely with VM team to optimise products visibility, create coherent VM stores, and highlight products as per business needs

Contribute to the success of Animations and Events by ensuring the product assortment, working with Customer Service to ensure timely delivery, collaborating on VM plans, and providing tools to support the Retail team

Ensure product is managed throughout the region by the appropriate action of transfers and replenishment to optimize sales and stock management

Work with the Training team to support in-store briefings for key products

Share, implement and adapt Europe strategy within the subsidiary and bring forward the best practices from the community

Work closely with the Métiers to implement their strategy locally and achieve growth ambitions

Be the key liaison between the Stores and Métiers : share feedback and key information

Profile

5-7 years of Retail Merchandising / Buying experience within a retail environment

Highly analytical with exceptional organisational and presentation skills

Advance knowledge of Microsoft Office, particularly Microsoft Excel

Excellent communication skills, ability to work with Retail teams and liaise with Corporate teams

Detailed in their analyses but synthetic and action-focused when sharing with others

Business and service-oriented, proactive towards tasks and proposing new ideas

Team player, with great interpersonal skills

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.