Retail Manager

Azadea Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Une entreprise de vente au détail dynamique à Dubaï recherche un Retail Manager pour superviser les opérations des magasins et maximiser les performances des équipes de vente. Le candidat idéal aura une expérience solide dans le secteur, capable de conduire des initiatives stratégiques et de garantir des normes de service client élevées. Cette opportunité offre un cadre de travail stimulant avec des possibilités de développement professionnel.

Qualifications

• Expérience en gestion de magasin ou supervision d'équipes, idéalement dans le secteur de la vente au détail.
• Capacité à analyser des indicateurs de performance clés et à développer des plans d'action.

Responsibilities

• Superviser l'ensemble des opérations de magasin et stimuler la performance du personnel de vente.
• Analyser les KPIs, proposer des plans d'action et assurer la conformité opérationnelle.

Skills

Customer Service

Sales Strategy

Inventory Management

Education

Bachelor's Degree in Business Administration or related field

Job description

Job Purpose:

The Retail Manager is responsible for overseeing and supporting the management of all aspects of store operations and performance. He/she supervises the operations department in collaboration with relevant stakeholders. Additionally, he/she drives sales and enhances customer experience through the performance and development of the sales team.

Key Responsibilities:

• Ensure that customer service standards are met through the implementation of action plans and the ongoing development and training of store managers and teams in inventory management processes and operational procedures.
• Provide guidance and support to store managers to ensure effective and efficient flow of work.
• Contribute to the development and execution of the overall retail department strategy, plans and departmental budgets.
• Analyze relevant KPIs, propose action plans, and implement corrective measures.
• Review historical sales figures, market trends, and demographics, and collaborate closely with the Senior Retail Manager to establish achievable and realistic targets.
• Ensure that sales targets and action plans are effectively communicated to the sales team, and that the team is adequately prepared and motivated to achieve their assigned targets.
• Collaborate across functions with colleagues and mall management to ensure the fulfillment of store and business requirements while aligning and executing strategies successfully.
• Review sales and stock reports by store and collaborate with the brand managers to propose action plans aimed at maximizing stock potential and ensuring the right stock assortments and stock health.
• Develop a strategy to drive sales by monitoring market seasonality, buying trends, and maintaining up-to-date knowledge of the retail industry, including competitor performance, retail partners' performance, and consumer trends and behaviors.
• Conduct store operations audits to ensure operational compliance in all stores. Ensure that stock control/shrinkage targets are maintained in line with company guidelines.
• Ensure adherence to compliance requirements in all operational activities.

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.