Retail Finance Application Technology Lead

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the financial sector is seeking a Retail Finance Application Technology Lead in Abu Dhabi. This role is critical in transforming business requirements into solutions, overseeing production systems, and managing project lifecycles. The ideal candidate will have technical expertise in Java WebLogic and Oracle SQL, alongside strong project management skills. This position provides an exciting opportunity to work in a dynamic environment focused on financial technology solutions.

Qualifications

• Technical skills include FinnOne end-to-end lending process and Java WebLogic expertise.
• Strong project management and communication skills are required.
• Ability to manage conflict and resolve issues effectively.

Responsibilities

• Manage production systems and follow up on change requests.
• Gather requirements from business users and coordinate during project execution.
• Support go-live activities and maintain documentation.

Skills

Project management

Problem solving

Conflict resolution

Risk management

Communication

Tools

FinnOne

Java WebLogic

Oracle SQL

Sybase

Unix

PRIME Card Solutions

Job description

Description

Role: Retail Finance Application Technology Lead

Location: Abu Dhabi

Role Purpose:

Act as a facilitator for transforming business requirements into effective solutions within Consumer Finance Solutions and Channel Applications. The incumbent is responsible for reviewing business requirements, liaising with internal/external parties to find and supervise the evaluation of suitable solutions. The requirements discussion proposes enhancements to business/technical processes for better automation of respective business overseas project activities and ensures that implementation is as per defined standards.

Responsibilities

• Manage the production systems within IT owned by Retail Consumer Finance.
• Raise and follow up required change requests and tickets in service manager.
• Prepare/review IARs and related documents related to projects and tasks for approvals.
• Gather requirements from Business users for projects, operational requests, and enhancements for technical teams.
• Coordinate between project and business teams during project execution.
• Support UAT of projects and tasks, including preparation of documents and approvals.
• Support go-live and post go-live activities for assigned projects and tasks.
• Translate ADIB Business requirements to vendors (in technical steps) and vice versa.
• Escalate issues and suggest corrective actions. Follow up on assigned Projects and Tasks.
• Track, resolve, and report incidents and known errors through the approved processes.
• Follow mandatory standards set by management in service delivery.
• Complete assigned tasks within agreed timeframes to satisfy user needs.
• Support go-live and post go-live activities for projects/releases to production.

Key Accountabilities

Operational Support

• Follow-up and track service issues, respond to tickets promptly.
• Report incidents and known errors per approved processes.
• Adhere to standards set by management.
• Execute relevant tasks assigned by ADIB IT management within agreed timeframes.

Communication

• Attend team and one-to-one meetings to foster communication.
• Respond timely to emails and follow up with stakeholders.
• Prepare and submit task status reports.

Documentation / Process Ownership

• Maintain and update documented processes related to the job function.

People & Attendance

• Work cohesively with team members and maintain good attendance habits.
• Adhere to working hours, with possible extended hours based on tasks.

Information Security

• Maintain information security related to ADIB.
• Report risks or incidents affecting security promptly.
• Maintain a risk-free IT environment.

Technical Skills / Knowledge

• Knowledge of FinnOne end-to-end lending process, Java WebLogic, Oracle SQL, Sybase, Unix, PRIME Card Solutions.
• Project management, problem solving, conflict resolution, risk management, and communication skills.