Retail Associate

Miral; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a retail associate to enhance guest experiences in a vibrant retail environment. This role involves welcoming guests, assisting with purchases, and ensuring the store is well-stocked and clean. You will utilize computerized cash registers and handle various payment methods while demonstrating excellent product knowledge and customer service skills. If you enjoy engaging with people and thrive in a dynamic setting, this opportunity is perfect for you. Join a team that values service excellence and contributes to memorable guest experiences.

Qualifications

• Basic knowledge of cash handling and previous experience with guest complaints.
• Ability to communicate in additional languages is a plus.

Responsibilities

• Greet guests warmly and assist with product recommendations.
• Handle cash transactions and maintain product displays.
• Ensure a clean and safe shopping environment.

Skills

Customer Service Skills

Cash Handling Skills

Product Knowledge

Communication Skills

Problem-Solving Skills

Education

Higher Secondary or Equivalent

Tools

Computerized Cash Register

Barcode Scanners

Credit Card Machines

Job description

To ensure a smooth and efficient operation in the retail department in relation to the company core process: thus directly impacting on the delivery of the experience. The position sells branded merchandise, souvenirs and photo products to guests by using a computerized cash register. Ensures the store is well stocked and clean. Assists guests with queries. Assists and advises guests using variety of selling skills, product knowledge and demonstrating service enhancing behavior.

The job scope includes:

1. Greeting / welcoming the guests in a warm and friendly manner.
2. Approaching the guest and starting proactive communication.
3. Assisting and advising guests to make purchases by recommending, describing and demonstrating products.
4. Efficiently handle computerized cash register that involves barcode scanners, calculators, credit card machines.
5. Collect and process money tendered transactions of different currencies, vouchers, stored value cards, and credit card payments.
6. Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory.
7. Applying product knowledge while handling guests and improve the same on a regular basis.
8. Working on promotions and achieving set targets.
9. Handling basic guest complaints on the spot.
10. Ensuring clean and safe environment.
11. Ensuring all products displayed are properly displayed and labeled as per our brand standards.
12. Assisting in quarterly and yearly inventory.
13. Any other tasks that may be required from time to time to perform to meet the needs of the business.
14. Medically able to work in all weather conditions.
15. Physically able to carry/lift items, climb ladder etc.

To be considered for the role, you will need to have:

1. Higher secondary or equivalent
2. Basic knowledge of cash handling skills
3. Previous experience in handling guest complaints
4. Any other language would be an advantage

Preferably Arabic, Russian or Mandarin speaker.

Interested in this opportunity? Apply now!