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Retail Area Manager

wowJobs

Dubai

On-site

AED 200,000 - 300,000

Full time

12 days ago

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Job summary

A leading retail company in Dubai is seeking an Area Manager for Retail Operations. The successful candidate will oversee multiple stores, drive sales and customer satisfaction, and manage team performance. This role requires extensive experience in retail management within the fashion sector. Join us to lead a dynamic team and elevate the retail experience.

Qualifications

8+ years in retail store operations, preferably in fashion.
Managed multiple stores as an Area/Regional/Cluster Manager.
Familiarity with the UAE retail market is essential.

Responsibilities

Maximize sales and profitability of the area.
Ensure effective stock management and customer satisfaction.
Coach and develop Store Managers.

Skills

Store Management

Sales Maximization

Inventory Management

Team Development

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Position Title - Area Manager Retail Operations

Department - Retail (Store Operations)

Reporting To - Head of Retail Operations

Location – Dubai, UAE

Required experience - Must have 8+ Years of strong expertise in Retail Store Operations and store management in Fashion Retail industry.

And should have managed multiple stores as an Area / Regional / Cluster Manager across the UAE and have a solid understanding of the local retail market.

Job Overview

The job holder will be responsible for managing respective stores in their area so as to ensure maximum sales, maximum profitability, effective stock management to increase customer satisfaction and ensure continued business growth. The job holder will also be responsible for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his / her area in the store in all aspects. The job holder is also responsible for sponsoring and coaching the team and driving continuous improvements.

Sales and Commercial Performance of the Area

Maximize sales and profitability of the area
Formulate and implement store strategies and procedures
Coach Store Managers to use commercial information effectively
Control costs within budgetary guidelines
Promote awareness of local trading patterns, the trading environment and competitor activity
Identify internal and external commercial opportunities
Maximize productivity in stores through effective deployment of resources
Increase market share in the area and study competition regularly
Monitor and control expenses (overtime, local, stock and consumables) through efficient store operations

Operational Standards and Management

Execute new store openings and re-fits.
Execute promotions are implemented according to guidelines and that local / seasonal promotional opportunities are identified and maximized.
Ensure maintainence and regular review of store operational and corporate standards leading to standardization of system.
Monitor inventory management systems within the area (stock availabililty, order management, back store management, stock consolidation and transfer
Ensure on time stock count and effective stock management (right product is available at the right time in all stores)
Monitor staffing levels in stores within the area to ensure resources are effectively deployed and Monitor store administration through periodical store visits and retail meetings to maximize operational efficiency within the area
Supervise the visual merchandising function to ensure that they support the brand and intended theme and execute and monitor stores for events like sale, promotions etc.

People Management

Manage, develop and motivate staff to increase sales and improve efficiency and Train / Assist Store Managers in conducting staff welfare activities
Ensure skill development of showroom staffs through Job rotation and Learning & Development
Monitor and appraise the performance of showroom staffs in coordination with showroom managers and developing individual career plans.
Set KRA’s for direct reports and conduct performance appraisal
Oversee staff deployment and drive motivation levels of the direct reportees
Monitor staff welfare (staff accommodation and transport) and facilitate complaint resolution and ensure effective resource planning and succession planning

Customer Focus

Implements a high standard of customer focus within the store in the area through effective coaching
Ensure that customer satisfaction is maintained at the highest level in all stores

Seniority level

Director

Employment type

Full-time

Job function

Other

Retail Apparel and Fashion

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