Restaurant Waiter

Kempinski Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Kempinski Hotels is seeking an entry-level food and beverage staff member in Dubai. Responsibilities include serving guests, managing orders, and ensuring a high level of customer satisfaction. Ideal candidates will have a Bachelor's degree in Business Administration and strong communication skills, with 1-2 years of relevant experience preferred.

Qualifications

• 1-2 years experience in a similar position.
• Preferably in an international, luxury five-star hotel.

Responsibilities

• Provide a courteous and efficient service.
• Take accurate food and drink orders and communicate with kitchen staff.
• Handle guest inquiries and complaints professionally.

Skills

Excellent communication skills

Education

Bachelor of Business Administration

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

Application Deadline: 31 August 2025

Department: Food & Beverage

Location: United Arab Emirates - Dubai

Description

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

• A courteous, professional and efficient service is provided at all times.
• All duties and tasks are performed as per the tasks required at the outlet.
• Be knowledgeable of all services and products offered by the hotel.
• Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
• Ensure that the place of work and surrounding area is kept clean and organized at all times.
• Successfully perform opening and closing procedures established for the assigned outlet
• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  
  
  

Job Requirements

Desired Skills & Qualifications:

• Minimum of 1 to 2 years experience in a similar position
• Preferably in an international, luxury five-star hotel
• English - excellent communication skills
  
  

About Kempinski

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect. Job Details Role Level:Entry-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:DubaiCompany Website:

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