Restaurant Team Member - Based in Dubai

Kcal Healthy Fast Food; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the fast food sector is looking for a Team Member (Cashier cum Waiter/Waitress) to join their Dubai outlet. The successful candidate will be responsible for providing prompt and courteous service, ensuring customer satisfaction, and efficiently handling orders and payments. The role requires experience in customer service and a commitment to high ethical standards in a fast-paced environment.

Qualifications

• Minimum of 2 years experience as a Team Member or Cashier cum Waiter.
• Must demonstrate good moral fitness and ethical standards.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide customers with fast, friendly, courteous service.
• Greet and take food orders from customers.
• Prepare itemized checks and accept payments.

Skills

Customer service

Communication

Attention to detail

Education

High School/Equivalent

Tools

Microsoft Office

Job description

The Team Member (Cashier cum Waiter/Waitress) is under the direct supervision of the Restaurant Manager/in charge. S/he will be responsible for providing excellent customer service to our customers in a very professional way.

• Key Areas of Responsibilities
• Provide the customers with fast, friendly, courteous and efficient service.
• Inform the customers of daily specials.
• Escort customers to their tables.
• Greet and take the orders from customers.
• Present menus to customer and answers questions about menu items, making recommendations upon request.
• Explain how various menus are prepared, describing ingredients and cooking methods.
• Write customer s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
• Serve food and beverages accurately as per customers order.
• Prepare itemized checks and accept payments as and when required.
• Prepare tables for meals.
• Collect the payments by cash, credit cards or debit cards.
• Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
• Maintain a clean and orderly reception area.
• Provide help and support to junior staff.
• Professional Requirements
• Minimum of a High School/Equivalent
• Minimum 2 years' experience as a Team Member or Cashier cum Waiter.
• Must demonstrate good moral fitness and ethical standards.
• Must possess knowledge of principles and processes for providing customer and personal services.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point)
• Interpersonal Requirements
• Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds
• Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control
• Exceptional verbal and written communication skills
• Dedicated and meticulous high level of accurateness and attention to detail

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