Restaurant Supervisor (Arabian Tea House/Arabian Fish House)

Alrais Enterprices Group; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Restaurant Supervisor for its Dubai locations. The ideal candidate will ensure top-notch customer service and oversee daily operations in a fast-paced environment. Passion for hospitality and leadership experience are crucial for success in this role.

Qualifications

• Minimum 3 years of supervisory experience in a restaurant or hospitality setting.
• Strong leadership, team-building, and conflict resolution skills.
• Excellent communication and organizational skills.

Responsibilities

• Supervise restaurant staff and oversee daily operations.
• Maintain food quality and hygiene standards.
• Ensure excellent customer service and resolve complaints.

Skills

Leadership

Customer Service

Conflict Resolution

Inventory Control

Time Management

Tools

POS systems

Job description

Restaurant Supervisor (Arabian Tea House/Arabian Fish House)DUBAI United Arab Emirates

About Us:

Alrais Holding is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect fairness and collaboration.

About the Role:

We are seeking a dynamic and experienced Restaurant Supervisor to lead our team and ensure a world-class dining experience for our guests. The ideal candidate will be passionate about hospitality possess strong leadership skills and thrive in a fast-paced environment. This role is essential in overseeing daily restaurant operations delivering outstanding customer service maintaining high standards of quality and hygiene and fostering a culture of continuous improvement and collaboration.

Key Responsibilities:

• Supervise restaurant staff including servers and support personnel.
• Manage shift scheduling opening/closing procedures and daily operations.
• Monitor and maintain food quality cleanliness and hygiene standards.
• Ensure excellent customer service and resolve inquiries or complaints professionally.
• Train support and evaluate staff to maintain a high-performing team.
• Manage inventory and coordinate timely ordering of food and supplies.
• Collaborate with marketing teams to execute promotions and special events.
• Maintain accurate records for staff performance inventory and finances.
• Enforce health safety and company policy compliance across the team.
• Lead team meetings and foster a culture of collaboration and accountability.
• Drive continuous improvement in service standards and operational efficiency.

Preferred Qualifications:

• Minimum 35 years of supervisory experience in a restaurant or hospitality setting.
• Strong leadership team-building and conflict resolution skills.
• Proven experience in shift management customer service and quality control.
• Solid understanding of health safety and food hygiene regulations.
• Excellent communication organizational and time management skills.
• Ability to manage inventory control costs and contribute to financial targets.
• Experience with POS systems and reporting tools.
• Professional demeanor with strong customer focus and problem-solving abilities.
• Flexibility to work various shifts including weekends and holidays.

Apply Now:

If youre passionate about hospitality operations and creating memorable guest experiences wed love to hear from you! Apply today or send your CV to .

Required Experience:

Manager