Restaurant Supervisor - Abu Dhabi Galleria Mall

Shamal Holding; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified investment firm is looking for a Restaurant Supervisor for their Galleria Mall branch in Abu Dhabi. The role involves leading staff, ensuring operational standards are met, and delivering excellent customer service. Candidates should have a minimum of 3 years experience in the food and beverage industry, as well as a Bachelor's degree in Hospitality Management. This position is essential for maintaining the brand's service standards in a dynamic environment.

Qualifications

• Minimum of 3 years’ experience in the food and beverage industry.
• Experience in a fast-paced and dynamic environment.
• College Level or Bachelor's degree in Hospitality Management.

Responsibilities

• Lead Crew Members and direct daily operations in the absence of management.
• Maintain fast, accurate service ensuring excellent customer experience.
• Ensure compliance with cleanliness, organization, food safety standards.

Skills

Leadership

Customer service

Food safety

Team support

Education

Bachelor’s degree in Hospitality Management

Job description

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we’re in search of a Restaurant Supervisor for our Galleria Mall, Abu Dhabi Branch. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.

• Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
• Excels in performing all Crew Member tasks
• Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards
• Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
• Works as a team player to support other employees in completing their tasks
• Offers friendly, fast and efficient customer service
• Carry out any other reasonable task as assigned by the management

Preferred Educational Qualifications And Professional Certifications

• College Level or Bachelor’s degree in Hospitality Management

Experience

• Minimum of 3 years’ experience in the food and beverage industry and reporting in a fast paced and dynamic environment

For more information about Shamal, please visit our LinkedIn page https://www.linkedin.com/company/shamalholding/

Note Due to a high influx of profiles, only shortlisted candidates will be contacted