Restaurant Supervisor

Kitopi; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the restaurant sector is hiring a Restaurant Supervisor to oversee daily operations and ensure guest satisfaction. You'll supervise staff, maintain health and safety standards, and support management in achieving service goals. This position requires strong leadership and excellent communication skills in a fast-paced environment.

Qualifications

• Proven experience as a Restaurant Supervisor or similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.

Responsibilities

• Supervise and coordinate restaurant staff for high-quality service.
• Monitor dining areas for cleanliness and service standards.
• Handle customer complaints and support the Restaurant Manager.

Skills

Leadership

Interpersonal Skills

Communication

Organizational Abilities

Fast-paced Work

Job description

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure smooth service, guest satisfaction, and efficient staff coordination. The role involves supervising restaurant staff, ensuring quality control, maintaining health and safety standards, and supporting the management team in achieving revenue and service goals.

Key Responsibilities:

• Supervise and coordinate the activities of restaurant staff to deliver high-quality service.
• Ensure guests receive prompt, professional, and courteous service.
• Assist in training, developing, and evaluating team members.
• Monitor dining areas for cleanliness, ambiance, and service standards.
• Handle customer complaints professionally and escalate issues when necessary.
• Support the Restaurant Manager in scheduling and staff management.
• Ensure compliance with health, safety, and hygiene regulations.
• Oversee opening and closing procedures, including cash handling.
• Monitor inventory levels and coordinate with purchasing for replenishment.
• Maintain up-to-date knowledge of menus, promotions, and special events.
• Foster a positive team environment and ensure high staff morale.

Qualifications:

• Proven experience as a Restaurant Supervisor or similar role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to work in a fast-paced environment.