Restaurant Supervisor

Client of Excelsior Group ME; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in Dubai is seeking a dynamic Restaurant Supervisor with a passion for hospitality. This role involves overseeing front-of-house operations, managing staff performance, and ensuring exceptional customer service. The ideal candidate will have at least 4 years of experience in a similar role, strong leadership skills, and the ability to thrive in high-pressure environments. If you're organized, customer-focused, and ready to make a significant impact in a vibrant restaurant setting, this opportunity is perfect for you. Join a team dedicated to service excellence and operational success.

Qualifications

• Minimum 4 years of experience as a Restaurant Supervisor in Dubai.
• Excellent communication skills in English; Arabic is an advantage.

Responsibilities

• Oversee front-of-house operations during shifts.
• Manage staff training, performance, and customer inquiries.
• Ensure compliance with food safety regulations.

Skills

Restaurant Supervision

Leadership Skills

Conflict Resolution

Customer Service

Time Management

Health and Safety Regulations

English Communication

Arabic Communication

Tools

POS Systems (Micros preferred)

Job description

• Minimum 4 years of experience as a Restaurant Supervisor in Dubai
  • Preferably with experience in restaurants offering international, Arabic, or Middle Eastern cuisine
• Excellent English communication skills; Arabic is an advantage
• Strong leadership and people management skills
• Ability to handle high-pressure situations and resolve conflicts efficiently
• Customer-focused with a passion for hospitality and service excellence
• Well-organized, with good time management skills
• Sound knowledge of health and safety regulations
• Proficient in POS systems (Micros preferred) and basic computer use
• Willing to work on weekends and public holidays

Key Responsibilities:

• Oversee and support front-of-house (FOH) team during shifts
• Ensure smooth day-to-day restaurant operations
• Manage staff training, performance, and discipline
• Handle customer inquiries and resolve complaints professionally
• Optimize table management and guest seating
• Maintain hygiene and cleanliness standards
• Assist with stock management and inventory control
• Ensure compliance with food safety regulations
• Collaborate with the kitchen team for efficient BOH-FOH coordination
• Manage billing processes and ensure transaction accuracy
• Submit daily reports and updates to the management

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]