Restaurant Supervisor

FIVE Hotels and Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Une entreprise hôtelière de premier plan à Dubaï recherche un superviseur de restaurant enthousiaste pour diriger une équipe dédiée à offrir des expériences gastronomiques remarquables. Le candidat idéal aura une expérience significative dans l'hôtellerie de luxe, de solides compétences en communication et un engagement envers l'excellence du service. Rejoignez-nous et contribuez à créer des moments inoubliables pour nos invités tout en encadrant une équipe dynamique dans un environnement de travail collaboratif.

Qualifications

• Expérience dans un environnement hôtelier de luxe ou restaurant haut de gamme.
• Capacité à inspirer et motiver une équipe pour atteindre des normes de service exceptionnelles.
• Excellentes compétences en gestion d'équipe et en évaluation des performances.

Responsibilities

• Supervise et gu'identifie le personnel de service, garantissant une expérience client exceptionnelle.
• Collabore avec le responsable du restaurant pour améliorer l'efficacité du service.
• Forme des nouveaux membres de l'équipe sur les normes de service et les procédures.

Skills

Leadership

Communication

Customer Satisfaction

Point Of Sale Systems

Food and Beverage Operations

Education

Degree or Diploma in Hospitality Management

Tools

Restaurant Management Software

Job description

Restaurant Supervisor Job Location Dubai UAE Job Details A Degree or Diploma in Hospitality Management or a related field is preferred A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role delivering sensational Guest Experiences synonymous with FIVEs awardwinning Service Quality Excellent leadership communication and interpersonal skills leveraging strong verbal and written skills to engage effectively with Guests FIVE Tribe Members and stakeholders Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact showcasing a commitment to IndustryLeading Standards Extensive knowledge of Food and Beverage Operations including FIVEStar Service Standards Wines and Cocktail Preparation NextLevel Team Management skills effectively leading and inspiring the FIVE Tribe to New Heights Proficient in PointOfSale POS Systems and Restaurant Management Software Flexibility to work a variety of shifts including weekends and holidays based on the requirements of the Hotel Key Responsibilities Supervises and provides exemplary guidance to the Service Staff including Waiters Waitresses and Hosts Hostesses ensuring a NextLevel service experience Inspires and motivates the Team to deliver Sensational Service fostering a Positive Collaborative Work Environment Conducts regular insightful and fair Performance Evaluations providing constructive feedback to enhance staff Performance and Development Collaborates closely with the Restaurant Manager to develop and implement handcrafted Standard Operating Procedures elevating Service Efficiency to be FirstinClass Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team Imparts comprehensive training to new team members on FIVEs BoundaryBreaking Service Standards Exquisite Menus and Standard Operating Procedures Extends a Warm Welcome to Guests ensuring they receive Prompt and Personalised Service that leaves a lasting impression Handles Guest Inquiries Concerns and Complaints with the utmost professionalism and efficiency always striving to surpass their expectations from Luxury Dining

Restaurant Supervisor • Dubai, United Arab Emirates