Restaurant Supervisor

Daikan Hospitality Group; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned restaurant in Al Ain is seeking a motivated Restaurant Supervisor to manage daily operations and ensure guests receive top-notch service. The ideal candidate will have supervisory experience in the hospitality industry, strong leadership skills, and a commitment to service excellence. Responsibilities include staff supervision, training, inventory oversight, and compliance with health regulations. This position requires flexibility in working hours, as well as organizational and multitasking abilities.

Qualifications

• Previous experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and motivational skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment with attention to detail.
• Good organizational and multitasking skills.
• Effective verbal and written communication skills.
• Knowledge of health and safety regulations specific to food service.
• Availability to work flexible hours.

Responsibilities

• Directly oversee staff performance during shifts.
• Monitor guest experience and address issues promptly.
• Assist in training new staff members.
• Help manage staff shifts for peak hours.
• Track inventory levels and assist with ordering supplies.
• Ensure adherence to health and safety regulations.
• Assist in reporting on operational performance.

Skills

Leadership

Customer service

Organizational skills

Multitasking

Communication skills

Job description

Daikan Ramen, Al Ain is looking for a motivated and detail-oriented Restaurant Supervisor to join our exceptional team. As a Restaurant Supervisor, you will assist in managing the daily operations of our restaurant, ensuring that guests receive the highest quality of service and that the restaurant runs smoothly.

Key Responsibilities

• Supervision: Directly oversee staff performance during shifts, providing guidance and support to ensure optimal service delivery.
• Service Excellence: Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction.
• Staff Training: Assist in training new staff members, sharing knowledge about service standards, menu items, and processes.
• Shift Management: Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours.
• Inventory Oversight: Help track inventory levels and assist with ordering supplies and managing stock levels efficiently.
• Compliance: Ensure adherence to health and safety regulations, as well as company policies, to maintain a safe and clean working environment.
• Reporting: Assist in reporting on operational performance, customer feedback, and staff performance to upper management.
  
  

Requirements

• Previous experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and motivational skills to drive team performance.
• Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Good organizational and multitasking skills.
• Effective communication skills, both verbal and written.
• Knowledge of health and safety regulations specific to food service.
• Availability to work flexible hours, including evenings, weekends, and holidays.