Restaurant Operations Manager

Marriott Hotels Resorts; Dubai; On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Operations Manager to lead restaurant and bar operations. This role involves providing leadership, ensuring compliance with food and beverage standards, and maximizing financial performance while creating a positive guest experience. The ideal candidate will have a passion for customer service and a proven track record in management. Join a global team where your contributions will be valued, and enjoy a career filled with opportunities for growth and development, alongside competitive benefits and recognition programs.

Benefits

Accommodation

Meals on Duty

Transportation

World-class Training

Discounted Accommodation

Discounted Food & Drink

Medical Insurance

Life Insurance

Recognition Programs

Qualifications

• Proven experience in a managerial role within the hospitality industry.
• Strong leadership skills and ability to improve guest satisfaction.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with standards.
• Maximize financial performance while maintaining high guest satisfaction.

Skills

Leadership

Customer Service

Operations Management

Menu Planning

Financial Management

Job description

Description

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city’s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese, Italian, Indian, and Thai cuisine. For those planning an event in downtown Dubai, UAE, our hotel offers 80000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa, and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, transportation and:
  • World-class training and development including leadership development.
  • Recognition programs.
  • Discounted accommodation in over 8000 hotels all over the world. Yes, 8000!
  • Discounted food & drink in all our restaurants and bars.
  • Discounts for your friends and family.
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

Areas of responsibility include Restaurants/Bars and Room Service if applicable as an Operations Manager. Provides the leadership vision and direction to bring together and prioritize the supervision of daily restaurant operations with the Restaurant Manager and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor so employees understand expectations and parameters. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility in a way that displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Determines training needed to accomplish goals then implements plan and maintains productivity level of employees. Additionally, ensuring compliance with all food & beverage policies, standards, and procedures by training, supervising, follow-up and hands-on management. This role also oversees the financial aspects of the department including purchasing and payment of invoices.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager