Restaurant Manager - Steakhouse

Anantara Dubai The Palm Resort & Spa.; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a renowned hospitality leader in a dynamic role that emphasizes strong leadership and exceptional customer service. This position involves managing daily operations, ensuring quality standards, and fostering a positive work environment. You'll lead by example, motivating your team while developing training programs to enhance service levels. With a focus on financial objectives and marketing initiatives, you'll play a crucial role in promoting brand values and exceeding guest expectations. If you're passionate about hospitality and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Strong interpersonal and communication skills to lead and influence others.
• Ability to manage financial objectives and handle accounting procedures.

Responsibilities

• Supervising and managing employees, ensuring quality and standards.
• Developing training programs to meet business needs and improve service levels.
• Promoting positive relations through open communication and cooperation.

Skills

Interpersonal Skills

Communication Skills

Financial Management

Team Leadership

Customer Service

Job description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

1. Utilizes budgets to understand financial objectives.
2. Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence.
3. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
4. Identify training needs and develop and deliver the required training for restaurant employees to meet the needs of the business. Lead the training of Outlet Departmental Trainers to continue to improve restaurant service levels and implement a daily departmental training program.
5. To be responsible for all accounting and billing procedures in the outlet.
6. To develop & execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.
7. Be responsible for the execution of all Team member reviews and appraisals in a professional and timely manner.
8. Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
9. To be responsible for maintaining outlet safety and sanitation standards at all times.
10. Promote positive inter-departmental relations through candid communication and cooperation.
11. Provide excellent customer service.
12. Respond quickly and proactively to guests' concerns.
13. Understand the brand's service culture.
14. Encourage and build mutual trust, respect, and cooperation among team members.
15. Ensure and maintain the productivity level of employees.
16. Lead by example through a “hands-on” approach to motivate our Team members to excel.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 5 years of experience in restaurant management, preferably in high-end or beachfront dining establishments
• Proven track record of successfully managing restaurant operations and driving financial performance
• Strong leadership skills with the ability to motivate and develop staff
• Excellent communication and interpersonal skills
• Proficiency in restaurant management software and financial management tools
• Experience in menu planning, pricing strategies, and inventory control
• Strong problem-solving and conflict resolution abilities
• Food Safety Certification
• Knowledge of UAE food safety regulations and labor laws
• Familiarity with Middle Eastern and international cuisines
• Ability to work flexible hours, including evenings, weekends, and holidays