Restaurant Manager - Lobby Lounge

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations in a luxury setting. This role involves managing staff, ensuring exceptional guest experiences, and implementing innovative strategies to boost sales and profitability. You will collaborate with a talented kitchen team to create unique menu offerings while maintaining high standards of food quality and safety. If you have a passion for hospitality and a knack for leadership, this is an exciting opportunity to make a significant impact in a prestigious environment.

Qualifications

• 3+ years of experience in a luxury hotel or high-end lounge.
• Strong understanding of guest service excellence and premium beverage operations.

Responsibilities

• Manage daily restaurant operations, staff supervision, and customer service.
• Develop strategies to achieve sales targets and handle guest inquiries.

Skills

Team Leadership

Customer Service Excellence

Inventory Management

Financial Acumen

Training and Mentoring

Education

Bachelor's degree in Hospitality Management

Tools

Micros POS

Microsoft Office

Job description

Main Duties/Responsibilities:

• Manage day-to-day operations of the restaurant, including staff supervision, customer service, and inventory management.

• Ensure high standards of food quality, hygiene, and safety.

• Train and mentor staff to uphold service standards and maximize productivity.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Handle guest inquiries, complaints, and feedback in a professional and timely manner.

• Collaborate with the kitchen team to create innovative menu offerings and specials.

• Organizing marketing activities and promotional events in cooperation with the Marketing and Communication Department

• Preparing reports at the end of the shift/week, including colleague control, cost of sales control and sales

• Monitor and control operational costs and expenses.

Candidate Profile:

• Bachelor’s degree in Hospitality Management or a related field (preferred).

• Minimum 3 years of experience in a similar role within a luxury hotel or high-end lounge.

• Proven ability to lead, train, and motivate a diverse team in a fast-paced environment.

• Strong understanding of guest service excellence and premium beverage operations.

• Basic financial acumen, including budgeting and cost control.

• Proficient in Micros POS and Microsoft Office applications.

• Fluent in spoken and written English; additional language skills are a plus.