Restaurant Manager - Lobby Lounge

Main Duties/Responsibilities:

• Manage day-to-day operations of the restaurant, including staff supervision, customer service, and inventory management.

• Ensure high standards of food quality, hygiene, and safety.

• Train and mentor staff to uphold service standards and maximize productivity.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Handle guest inquiries, complaints, and feedback in a professional and timely manner.

• Collaborate with the kitchen team to create innovative menu offerings and specials.

• Organizing marketing activities and promotional events in cooperation with the Marketing and Communication Department

• Preparing reports at the end of the shift/week, including colleague control, cost of sales control and sales

• Monitor and control operational costs and expenses.

Candidate Profile:

• Bachelor’s degree in Hospitality Management or a related field (preferred).

• Minimum 3 years of experience in a similar role within a luxury hotel or high-end lounge.

• Proven ability to lead, train, and motivate a diverse team in a fast-paced environment.

• Strong understanding of guest service excellence and premium beverage operations.

• Basic financial acumen, including budgeting and cost control.

• Proficient in Micros POS and Microsoft Office applications.

• Fluent in spoken and written English; additional language skills are a plus.