Restaurant Manager - Arabic Speaking

Confidential Company; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in Dubai is seeking a Restaurant Manager with over 8 years of experience in the hospitality industry. The ideal candidate will oversee daily operations, manage staff, and ensure exceptional guest experiences while maintaining high standards of quality and safety. Strong leadership and problem-solving skills are essential for this role, along with a passion for culinary arts and guest services.

Qualifications

• Minimum of 8 years of progressive experience in restaurant management.
• Certifications in food safety and alcohol service are essential.
• Bilingual candidates preferred, especially fluent in English and local language.

Responsibilities

• Oversee daily restaurant operations and ensure a seamless guest experience.
• Train, manage, and motivate staff to deliver excellent customer service.
• Analyze and plan restaurant sales levels and profitability.

Skills

Leadership

Customer Service

Problem Solving

Education

Bachelor's degree in Hospitality Management or related field

Job description

Any Arab National, Jordanian, Moroccan, Syrian

Male

Vacancy

1 Vacancy

Job Description

• Oversee daily restaurant operations, ensuring a seamless guest experience by coordinating front-of-house and back-of-house activities.
• Train, manage and motivate staff , with a strong focus on delivering excellent customer service
• Respond to customer queries and complaints
• Meet and greet customers, organize table reservations and offer advice about menu and wine choices
• Maintain high standards of quality control, hygiene, and health and safety, including ensuring good food safety practices are followed
• Check stock levels, order supplies and prepare cash drawers and petty cash
• Take responsibility for the business performance of the restaurant
• Analyze and plan restaurant sales levels and profitability
• Organize marketing activities, such as promotional events and discount schemes
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Create and execute plans for department sales, profit and staff development
• Set budgets or agree them with senior management
• Plan and coordinate menus, working closely with the head chef
• Schedule staff shifts effectively to balance operational needs with employee work-life balance, enhancing team morale.
• Create and maintain a welcoming atmosphere, ensuring that the restaurant ambiance aligns with the brand identity and guest expectations.
• Handle customer feedback and complaints promptly, turning challenges into opportunities for improvement and guest satisfaction.
• Ensure compliance with health and safety regulations, conducting regular inspections and training staff on hygiene practices.
• Lead and train a diverse team, fostering a culture of excellence, teamwork, and accountability to enhance service delivery.
• Manage inventory levels and supplier relationships, negotiating contracts to secure high-quality ingredients while minimizing costs.

Desired Candidate Profile

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred for a solid foundational knowledge.
• Minimum of 8 years of progressive experience in restaurant management, showcasing a track record of achieving sales and service goals.
• Certifications in food safety and alcohol service are essential, demonstrating a commitment to maintaining high standards.
• Experience in fast-paced dining environments, with a preference for candidates who have worked in fine dining or high-volume settings.
• Exceptional leadership and team-building skills are crucial, enabling the manager to inspire and motivate staff to exceed expectations.
• Strong problem-solving abilities, enabling the manager to address challenges proactively and maintain operational flow.
• Bilingual candidates are preferred, especially those fluent in English and the local language, enhancing communication with diverse clientele.
• A passion for the culinary arts and guest services, coupled with a charismatic personality that enhances the dining experience.

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