Restaurant Manager

SLS Dubai Hotel & Residences; Dubai; On-site; AED 300,000 - 480,000; Full time

Job summary

SLS Dubai Hotel & Residences in Downtown Dubai is seeking an experienced Food & Beverage leader to oversee daily restaurant operations, lead and motivate the team, and ensure exceptional guest service. You will coordinate with kitchen, bar and F&B management to deliver seamless service and drive revenue.

The ideal candidate has 2–3 years of senior F&B management experience, strong English communication, and a solid understanding of HACCP and health and safety standards.

Qualifications

• High School Diploma or equivalent; college degree in Business, Hospitality or related field preferred.
• 2–3 years’ experience in Food and Beverage operation with senior F&B management experience.
• Licenses or certificates: ability to obtain government licenses or permits.
• Knowledge of Food and Beverage preparation techniques, health department rules and liquor laws.
• 1–2 years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Strong English communication skills (verbal and written).
• Ability to multitask, work in a fast-paced environment, and maintain attention to detail.
• Maintain positive relationships with employees and departments.
• Ability to work independently and in teams to promote teamwork.

Responsibilities

• Oversee daily restaurant operations and ensure smooth and efficient service.
• Lead, train and motivate the team while maintaining high hotel service standards.
• Provide and promote exceptional guest experience and effectively handle guest feedback.
• Conduct pre-shift and post-shift briefings and communicate priorities and targets.
• Monitor sales upselling and outlet performance.
• Support menu development, promotions, activations to drive revenue.
• Monitor guest satisfaction and implement improvements based on feedback and reviews.
• Manage stock, inventories, wastage and variances to support profitability.
• Ensure high standards of cleanliness, hygiene and restaurant presentations.
• Coordinate with kitchen, bar and F&B management team.
• Manage staff scheduling, attendance and daily manpower requirements.
• Ensure compliance with hotel policies, HACCP, health and safety and brand standards.

Skills

English communication

Multitasking

Attention to detail

Team leadership

Education

High School Diploma

College Degree in Hospitality/Business (preferred)

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region. A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Oversee daily restaurant operations and ensure smooth and efficient service.
• Lead, train and motivate the team while maintaining high hotel service standards.
• Provide and promote exceptional guest experience and effectively handle guest feedback.
• Conduct pre-shift and post shift briefings and communicate daily priorities, promotions and targets.
• Monitor sales upselling average check and overall outlet performance.
• Support menu development promotions, activations, and initiatives to drive revenue.
• Monitor guest satisfaction and implement improvements based on feedback and reviews.
• Manage stock, inventories, wastage and variances to support profitability.
• Ensure high standards of cleanliness, hygiene and restaurant presentations.
• Coordinate closely with the kitchen, bar and F&B management team.
• Manage staff scheduling, attendance and daily manpower requirements.
• Ensure compliance with hotel policies, HACCP, health and safety and brand standards.

Qualifications

• High School Diploma or equivalent required, College Degree in Business, Hospitality, or Related field preferred
• Two to three years’ experience in overall Food and Beverage operation as well as senior F&B management experience
• Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits
• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations bar operation
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork