Restaurant Manager

Power Star Restaurant LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking an experienced Restaurant Operations Manager to oversee daily operations, manage a large team, and drive exceptional customer service in their Dubai location. The ideal candidate will have 8 to 10 years of restaurant management experience and a strong understanding of operational efficiencies.

Qualifications

• 8-10 years of experience in restaurant management.
• At least 5 years in a leadership role.
• Strong understanding of restaurant operations and financial reporting.

Responsibilities

• Oversee daily operations to ensure exceptional customer experiences.
• Manage and train a large team of restaurant staff.
• Develop operational strategies to improve customer satisfaction.

Skills

Leadership

Problem Solving

Communication

Customer Service

Financial Acumen

Interpersonal Skills

Education

Degree or diploma in Hospitality Management

Tools

Restaurant management software

POS systems

Job description

Job Title: Restaurant Operations Manager Location: Dubai Industry: Hospitality / Food & Beverage Experience: 8-10 years

Job Summary: We are seeking an experienced and dynamic Restaurant Operations Manager with 8 to 10 years of experience in the hospitality industry. The ideal candidate will have a proven track record of managing restaurant operations, ensuring exceptional customer service, and driving operational efficiencies. You will oversee daily activities, manage a large team, and collaborate with senior leadership to maintain the highest standards of quality, service, and profitability. A valid UAE driving license is required for this role.

Key Responsibilities:

• Oversee the daily operations of the restaurant to ensure smooth functioning and exceptional customer experiences.
• Lead and manage a team of restaurant staff, including front-of-house, back-of-house, and support staff, ensuring high levels of performance, morale, and motivation.
• Develop and implement operational strategies to improve customer satisfaction, increase profitability, and drive business growth.
• Control and manage all restaurant operations, including inventory, supplies, and food cost management, while adhering to company budget guidelines.
• Monitor and enforce safety, cleanliness, and health standards to meet regulatory requirements and company policies.
• Train and develop staff to maintain a high level of professionalism, product knowledge, and customer service.
• Implement marketing and promotional activities to increase footfall and customer loyalty.
• Manage customer feedback, addressing any concerns or complaints promptly and professionally.
• Collaborate with senior management to set financial targets, monitor performance, and report on key performance indicators (KPIs).
• Ensure the restaurant complies with all legal, safety, and health regulations.
• Optimize the efficiency of restaurant operations by analyzing and improving workflows, kitchen operations, and front-of-house processes.
• Assist in hiring, onboarding, and training new staff to align with company culture and operational standards.
• Prepare and review operational reports, and provide insights for process improvement and business development.

Qualifications & Skills:

• Minimum 8 to 10 years of experience in restaurant management or operations, with at least 5 years in a leadership role.
• Strong understanding of restaurant operations, including food and beverage management, staffing, inventory control, and financial reporting.
• Proven ability to lead, train, and motivate a large team in a fast-paced environment.
• Excellent communication, interpersonal, and leadership skills.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and meet deadlines while maintaining a focus on quality and service.
• In-depth knowledge of restaurant management software and POS systems.
• Strong financial acumen, including budgeting, forecasting, and cost control.
• Exceptional customer service orientation.
• A degree or diploma in Hospitality Management or a related field is preferred.

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At Power Star, we offer a diverse range of extraordinary cuisine experiences with the power of partner and franchise brands providing the best, authentic food in the country. We’re dedicated to bringing innovation, quality, authenticity, and the best hospitality services at every bite. So, when you visit a Power Star restaurant in Dubai, you can rest assured that extraordinary excellence will be served to you with the most delectable food from around the world.We’re not just a restaurant experience; we’re a community of homegrown brands and prestigious franchise chains dedicated to bringing unforgettable hospitality and food experiences to the table.

Power Star Restaurant LLC

At Power Star, we offer a diverse range of extraordinary cuisine experiences with the power of partner and franchise brands providing the best, authentic food in the country. We’re dedicated to bringing innovation, quality, authenticity, and the best hospitality services at every bite. So, when you visit a Power Star restaurant in Dubai, you can rest assured that extraordinary excellence will be served to you with the most delectable food from around the world.We’re not just a restaurant experience; we’re a community of homegrown brands and prestigious franchise chains dedicated to bringing unforgettable hospitality and food experiences to the table.

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Mohamed Imran Khan

UAE Dubai, Dubai, United Arab Emirates (UAE)

https://www.powerstarrestaurant.com

• Abu Dhabi , Al Ain - United Arab Emirates (UAE)