Restaurant Manager

FAIRMONT; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks passionate individuals to join their team. This role emphasizes delivering exceptional service and creating memorable experiences for guests. As part of a dynamic environment, you will be responsible for overseeing bar operations, ensuring cleanliness, and maintaining high standards. Ideal candidates will possess strong interpersonal skills and a commitment to service excellence. Join a team that values connection and creativity, where your contributions will make a meaningful impact.

Benefits

Employee Discounts

Health Insurance

Training and Development Programs

Career Advancement Opportunities

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in hospitality or food and beverage management is preferred.

Responsibilities

• Ensure high standards of service and guest satisfaction.
• Assist in planning and organizing bar operations and staff schedules.

Skills

Interpersonal Skills

Customer Service

Planning & Organizing

Team Leadership

Education

High School Diploma

Hospitality Management Degree

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, whether in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, colleagues, and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

We are Heartists

“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Mövenpick

The Place to Savor Life - We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to savor the flavor of life, balancing small indulgence with what’s good for them—and good for the world.

Job Description

The Role

1. To promote efficiency, confidence, courtesy, and an extremely high standard of social skills.
2. To generally promote and ensure good inter-departmental relations.
3. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
4. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
5. To comply with any reasonable request made by management to the best of your ability.
6. To take time and get to know the guests, and to be committed to service excellence.
7. To provide service that is sincere, warm, and enthusiastic, ensuring guest satisfaction.

Key Deliverables and Responsibilities

Planning & Organizing:

1. To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide, to ensure adequate manpower at all times and under the guidance of the F&B Manager.
2. To recommend hiring, promotions, and dismissal to the F&B Manager.
3. To be involved in planning of promotions, beverage purchases, and pricing under the supervision of the F&B Manager.
4. To assist the F&B manager in shortlisting new potential staff members for development.
5. To participate actively in the creation of new drinks, snacks, and improve presentations to achieve the overall objectives and propose variations to the F&B Manager.
6. To assist the F&B Manager in any task outlined/detailed by him/her.

Operations:

1. To ensure proper maintenance and cleanliness of all areas of the outlet.
2. To ensure sanitary conditions according to health codes and hotel standards.
3. To supervise daily operations under standards fixed by hotel management and F&B Manager.
4. To advise and consult with F&B Manager and Head Bartender regarding service bar matters.
5. To supervise all bar personnel, observing attitude towards colleagues and guests.
6. To ensure correct handling of equipment to minimize breakages and losses.
7. To inspect all areas daily before opening according to fixed standard checklists and ensure full adherence of closing duties.
8. To enforce and maintain all policies and procedures under the guidance of the F&B Manager.
9. To prepare requisitions for beverages, condiments, general supplies, and guest supplies, considering established par stocks.
10. To report any equipment failures/problems to the maintenance department.
11. To pass any maintenance requests to the maintenance department.
12. To participate in any training/development schemes as recommended by senior management.
13. To be aware of beverage costs of sale.
14. To provide consumption data for purchasing purposes in collaboration with the Head Bartender.
15. To maintain standards specification for all beverages/food & cocktails under the guidance of the F&B Manager.
16. To adhere to fixed grooming standards as per hotel and outlet policy.
17. To replace the F&B Manager in her absence, fully in charge of the bar operation.
18. To assist the F&B Manager in ensuring dress code and entrance procedures are fully adhered to.
19. To ensure sound and lighting levels are always as per standards.
20. To inspect all fridges and bar stores for expiry dates.
21. To observe opening and closing hours of the bars according to law and standards.
22. To control beverage to avoid wastage and spoilage, in collaboration with the Head Bartender.
23. To perform any other duties assigned by the F&B Manager.
24. To carry out internal induction and training when new staff arrive, in liaison with the F&B Manager.
25. To understand and adhere to Accor policies related to fire, hygiene, health, and safety.
26. To be familiar with all related company documentation and operational standards manual.

Administration:

1. To assist in checking reports such as overtime, daily log book, expenses control sheet, weekly schedule, and vacation schedules.

Hygiene, Personal Safety, Environment, Confidentiality:

• Ensure proper care of all equipment and furniture entrusted for Heartists' use.
• Be familiar with hotel policies, emergency procedures, and safety regulations.
• Respect and promote the hotel's commitments to the