Restaurant Manager

Big Mamma Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading restaurant group is seeking a passionate Restaurant Manager to launch their new trattoria in Dubai. The role involves ensuring service excellence, managing team performance, and optimizing operational flow. Ideal candidates will have strong leadership skills and a commitment to creating memorable guest experiences.

Qualifications

• Experience in restaurant management or similar role.
• Strong leadership and team management skills.
• Ability to optimize operational flow and guest experience.

Responsibilities

• Guarantee service excellence and optimize table turnover.
• Manage team schedules and oversee training.
• Ensure high cleanliness standards and cost control.

Skills

Service Quality

Guest Experience

Cost Control

Team Cohesion

Job description

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 28 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium).

Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.

With Big Mammas rapid expansion, were taking an exciting step beyond Europe for the very first time - landing in Dubai! Were looking for a passionate and driven Restaurant Manager to join La Squadra and lead the launch of our brand-new trattoria in the heart of the city.

Youll embody our core values of excellence, meritocracy, entrepreneurship, and authenticity in your day-to-day work. Reporting to the General Manager, your main areas of responsibility will include :

Main Responsibilities :

Service Quality : Guarantee excellence, consistency, and speed of service in line with Big Mammas standards.

Guest Experience : Supervise a warm and attentive welcome for all guests.

Restaurant Performance : Optimize table turnover and ensure average spend meets set targets.

Operational Flow : Ensure smooth daily operations on the floor.

Hygiene : Maintain high cleanliness standards in the dining area.

Cost Control : Identify ways to optimize labor costs related to front-of-house operations.

Team Scheduling : Manage team rosters and shift planning.

Stock Management : Oversee wine, dishware, and uniform inventory and orders.

Cash Handling : Be responsible for the cash register.

Equipment Maintenance : Ensure the proper upkeep of all front-of-house equipment.

Team Success :

Recruitment : Approve new hires and oversee onboarding of new team members.

Training : Lead daily training sessions and share the Big Mamma vision with your team.

Team Cohesion : Foster a positive and inclusive work environment.

Cross-Team Collaboration : Encourage strong coordination between kitchen, bar, and front-of-house teams.

Partnership with Assistant Manager : Work side by side with your Assistant Manager at least once a week to ensure smooth service.

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.