Restaurant Manager

A M GLOBAL ON DEMAND LABORS SUPPLY; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Operations Manager to lead daily restaurant operations. This role emphasizes guest satisfaction, staff management, and maintaining high standards of service and hygiene. You will be responsible for recruiting and training a talented team, ensuring seamless communication, and enhancing the customer experience. If you have a passion for hospitality and a proven track record in restaurant management, this is an exciting opportunity to make a significant impact in a vibrant environment.

Qualifications

• 2-5 years experience in restaurant or hospitality management required.
• Excellent spoken English; additional languages are a plus.

Responsibilities

• Oversee daily restaurant operations and ensure guest satisfaction.
• Recruit, train, and manage front-of-house staff effectively.

Skills

Leadership & team management

Guest handling & conflict resolution

Sales-focused mindset

Tech-savvy (POS systems, inventory apps, reservations)

Education

Degree or diploma in Hospitality

Tools

POS systems

Inventory apps

Job description

Job Description

1. Operations & Service Management

• Oversee daily restaurant operations, ensuring smooth service and guest satisfaction
• Maintain high standards of hygiene, food quality, and service delivery
• Coordinate with kitchen and service staff for seamless communication and efficiency

2. Customer Experience

• Greet and interact with guests in a professional, friendly manner
• Handle complaints or feedback gracefully and ensure a positive resolution
• Build strong customer relationships to encourage repeat business

3. Staff Management

• Recruit, train, and manage front-of-house staff
• Schedule shifts, assign duties, and supervise performance
• Motivate and lead the team to deliver exceptional service
• Monitor sales performance and implement strategies to increase revenue
• Manage inventory, control costs, and ensure targets are met
• Report on daily/weekly sales, expenses, and staff performance

4. Brand & Appearance

• Ensure the restaurant ambiance, staff grooming, and presentation meet brand standards
• Maintain a polished, professional personal appearance at all times
• Act as the face of the restaurant, embodying its values and image

Desired Candidate Profile

• Location: UAE-based or willing to relocate
• Appearance: Well-groomed, confident, and presentable with a pleasant personality
• Communication: Excellent spoken English; additional language skills (Arabic, Hindi, etc.) are a plus
• Experience: 2–5 years in restaurant or hospitality management, preferably in fine dining or high-end casual dining
• Skills:
  Leadership & team management
  Guest handling & conflict resolution
  Sales-focused mindset
  Tech-savvy (POS systems, inventory apps, reservations, etc.)
• Education: Degree or diploma in Hospitality, Hotel Management, or relevant field (preferred but not mandatory)