Restaurant Manager

Job Description

1. Operations & Service Management

• Oversee daily restaurant operations, ensuring smooth service and guest satisfaction
• Maintain high standards of hygiene, food quality, and service delivery
• Coordinate with kitchen and service staff for seamless communication and efficiency

2. Customer Experience

• Greet and interact with guests in a professional, friendly manner
• Handle complaints or feedback gracefully and ensure a positive resolution
• Build strong customer relationships to encourage repeat business

3. Staff Management

• Recruit, train, and manage front-of-house staff
• Schedule shifts, assign duties, and supervise performance
• Motivate and lead the team to deliver exceptional service
• Monitor sales performance and implement strategies to increase revenue
• Manage inventory, control costs, and ensure targets are met
• Report on daily/weekly sales, expenses, and staff performance

4. Brand & Appearance

• Ensure the restaurant ambiance, staff grooming, and presentation meet brand standards
• Maintain a polished, professional personal appearance at all times
• Act as the face of the restaurant, embodying its values and image

Desired Candidate Profile

• Location: UAE-based or willing to relocate
• Appearance: Well-groomed, confident, and presentable with a pleasant personality
• Communication: Excellent spoken English; additional language skills (Arabic, Hindi, etc.) are a plus
• Experience: 2–5 years in restaurant or hospitality management, preferably in fine dining or high-end casual dining
• Skills:
  Leadership & team management
  Guest handling & conflict resolution
  Sales-focused mindset
  Tech-savvy (POS systems, inventory apps, reservations, etc.)
• Education: Degree or diploma in Hospitality, Hotel Management, or relevant field (preferred but not mandatory)