Restaurant Manager

Accor Hotels; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An innovative hospitality group is seeking passionate individuals to join their team. This role focuses on delivering exceptional service and creating memorable experiences for guests. You will be part of a dynamic environment where teamwork and personal growth are prioritized. Responsibilities include managing operations, ensuring high standards of cleanliness, and fostering positive relationships with guests and colleagues. If you are dedicated to providing heartfelt service and enjoy working in a collaborative atmosphere, this position is perfect for you.

Benefits

Employee Discounts

Career Development Opportunities

Health Insurance

Flexible Working Hours

Qualifications

• Strong customer service skills and a positive attitude.
• Ability to work well in a team and manage operations effectively.

Responsibilities

• Prepare schedules and ensure adequate staffing under F&B Manager.
• Supervise daily operations and maintain cleanliness of outlet areas.

Skills

Customer Service

Teamwork

Communication Skills

Planning & Organizing

Education

High School Diploma

Hospitality Management Degree

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. It will be a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, whether in your hotel, in other hospitality environments, in your country, or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist.

We are Heartists

“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Movenpick

The Place to Savor Life - We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to Savor the flavor of life, balancing small indulgence with what’s good for them—and good for the world.

Job Description

The Role

• To promote efficiency, confidence, courtesy, and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.
• To comply with any reasonable requests made by management to the best of your ability.
• To take time and get to know the guests, and to be committed to service excellence.
• To provide service that is sincere, warm, and enthusiastic, ensuring guest satisfaction.

Key Deliverables and Responsibilities

Planning & Organizing:

1. Prepare schedules for all personnel according to the forecast and within the limits of the staffing guide, ensuring adequate manpower at all times under the guidance of the F&B Manager.
2. Recommend hiring, promotions, and dismissals to the F&B Manager.
3. Assist in planning promotions, beverage purchases, and pricing under the supervision of the F&B Manager.
4. Assist in shortlisting potential new staff members for development.
5. Participate in creating new drinks, snacks, and improving presentations to achieve objectives, proposing variations to the F&B Manager.
6. Assist the F&B Manager in any outlined/detailed tasks.

Operations:

1. Ensure proper maintenance and cleanliness of all outlet areas.
2. Ensure sanitary conditions according to health codes and hotel standards.
3. Supervise daily operations under standards fixed by hotel management and the F&B Manager.
4. Advise and consult with the F&B Manager and Head Bartender regarding service bar matters.
5. Supervise all bar personnel, observing attitude towards colleagues and guests.
6. Ensure correct handling of equipment to minimize breakages and losses.
7. Inspect all areas daily before opening according to standard checklists and ensure adherence to closing duties.
8. Enforce and maintain all policies and procedures under the guidance of the F&B Manager.
9. Prepare requisitions for beverages, condiments, supplies, and guest items, considering established par stocks.
10. Report equipment failures/problems to Maintenance.
11. Participate in training schemes as recommended by senior management.
12. Monitor beverage cost of sale.
13. Provide consumption data for purchasing purposes in collaboration with the Head Bartender.
14. Maintain standards for all beverages, food, and cocktails under the guidance of the F&B Manager.
15. Adhere to grooming standards as per hotel and outlet policy.
16. Replace the F&B Manager in her absence, fully in charge of the bar operation.
17. Assist in ensuring dress code and entrance procedures are followed.
18. Ensure sound and lighting levels adhere to standards.
19. Inspect fridges and bar stores for expiry dates.
20. Observe opening and closing hours according to law and standards.
21. Control beverage wastage and spoilage in collaboration with the Head Bartender.
22. Perform other duties assigned by the F&B Manager.
23. Conduct internal induction and training for new staff in liaison with the F&B Manager.
24. Understand and adhere to policies related to fire, hygiene, health, and safety.
25. Familiarize with company documentation and operational standards manual.

Administration:

1. Assist with reports: overtime, daily logs, expenses, schedules, and vacations.

Hygiene, Safety, and Confidentiality:

• Care for equipment and furniture.
• Be familiar with hotel policies, layout, and emergency procedures.
• Ensure safety regulations are followed.
• Respect the hotel's environmental commitments.
• Adhere to confidentiality policies regarding hotel and financial information.