Restaurant Host - Pierre's (By Pierre Gagnaire) - F&B Service - InterContinental® Dubai Festiva[...]

InterContinental Hotels Group; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a renowned luxury hotel brand as a Restaurant Host, where your warm personality and passion for hospitality will shine. In this vibrant role, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. Your attention to detail and ability to manage reservations will contribute to creating memorable dining experiences. Embrace the opportunity to grow within a supportive team that celebrates diversity and promotes well-being. If you have a love for food and a desire to learn, this is the perfect place for you to thrive in a dynamic and inclusive environment.

Benefits

Room Discounts

Comprehensive Training

Wellbeing Support

Inclusive Work Environment

Qualifications

• Ability to work in a team and adapt to different functions.
• Basic organization skills in restaurant operations.

Responsibilities

• Meet and greet guests, ensuring a welcoming atmosphere.
• Manage reservations and assist with food and beverage service.
• Train servers and maintain cleanliness of the restaurant.

Skills

Teamwork

Warm Personality

Calm Under Pressure

Organizational Skills

Willingness to Learn

Job description

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Restaurant Host for our French Fine Dining outlet Pierre's (By Pierre Gagnaire) here InterContinental Hotel Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
  • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
  • Welcoming guests to the Restaurant, by using the Restaurant name.
  • Inquiring if they have a reservation and noting it in the reservation book if they do.
  • Creating a reservation for them with their dining preferences if they do not, and noting it in the reservation book.
  • Being attentive to guest requests.
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
• Take telephone bookings and document in the Reservationsystem according to restaurant standards.
• Train servers and runners as per SOP.
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
• Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.
• Might assist with food and beverage service.
• Maintain detailed knowledge of menu, including daily specials.
• Maintain current information on all general activities of the hotel.
• Any related administrative tasks.
• Perform any reasonable tasks as instructed by Manager.

What we need from you:

• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements includingthe performance of any tasks requested of you
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.