Restaurant Host/Hostess - Anise (All Day Dining) - F&B Service - InterContinental® Hotel Dubai [...]

Restaurant Host/Hostess - Anise (All Day Dining) - F&B Service - InterContinental Hotel Dubai Festival City

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Restaurant Host/Hostess - Anise for InterContinental Hotel Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

A little taste of your day-to-day:

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
  • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.
  • Welcoming guests to the Restaurant, by using the Restaurant name.
  • Inquiring if they have a reservation and noting it in the reservation book if they do.
  • Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.
  • Being attentive to guest requests.
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
• Take telephone bookings and document in the reservation system according to restaurant standards.
• Train servers and runners as per SOP.
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
• Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus.
• Might assist with food and beverage service.
• Maintain detailed knowledge of menu, including daily specials.
• Maintain current information on all general activities of the hotel.
• Task related administrative tasks.
• Perform any reasonable tasks as instructed by Manager.

What we need from you:

• Ability to work in a team and in different functions.
• Warm and inviting personality.
• Ability to think calmly under pressure.
• Willingness to learn open-mindedly.
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you.
• Passion for food and curiosity for something new.
• Basic organization skills in restaurant operation.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

So, join us, and you’ll become part of our ever-growing global family.