Restaurant Host

Accor Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Accor Dubai is seeking a Restaurant Host to create a welcoming atmosphere and ensure guest satisfaction. The role involves managing reservations, collaborating with service staff, and maintaining high presentation standards. Ideal candidates will possess a hospitality degree and strong interpersonal skills, ready to thrive in a fast-paced environment.

Benefits

Exclusive Accor employee benefits and global discounts

Opportunities for career advancement

Continuous learning through internal development

Qualifications

• Fluent in English; additional language proficiency is a plus.
• Previous experience in a hotel or upscale restaurant preferred.
• Well-groomed, organized, and adaptable in a fast-paced environment.

Responsibilities

• Greet and escort guests to their tables with genuine warmth.
• Manage guest reservations and coordinate table seating efficiently.
• Ensure guest satisfaction by anticipating and addressing needs.

Skills

Interpersonal skills

Customer service

Communication

Education

Diploma or degree in Hotel Management or Hospitality

Tools

POS systems

Reservation platforms

Job description

Job Title
Restaurant Host - Guest Relations and Service Excellence - Accor Dubai
Job Description
Restaurant Host - Guest Relations and Service Excellence - Accor Dubai

Position Overview

Accor Dubai is seeking a warm, attentive, and guest-focused Restaurant Host to join our dynamic food and beverage team. As the first point of contact for our diners, you will play a key role in creating a welcoming and seamless experience for every guest. This role requires excellent interpersonal skills, organizational abilities, and a commitment to hospitality excellence in a fast-paced dining environment.

Employment Overview

Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food Services / Hospitality
Salary: 4500-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: UAE preferred
Job Type: Full Time

What You ll Do

* Greet and escort guests to their tables with genuine warmth and professionalism
* Maintain a high standard of presentation, grooming, and interpersonal interaction
* Take guest reservations, manage waitlists, and coordinate table seating efficiently
* Ensure guest satisfaction from arrival to departure by anticipating and addressing needs
* Assist the restaurant manager and service team with daily operations and guest communication
* Promote menu knowledge, special promotions, and handle guest inquiries with clarity
* Collaborate with kitchen and service staff to ensure seamless service delivery
* Monitor cleanliness and readiness of the dining area and entryway at all times
* Participate in regular briefings and trainings related to service, safety, and hygiene standards
* Maintain accurate guest records, hand over business cards, and support guest loyalty efforts
* Log all guest concerns or special occasions to support personalized service
* Adhere to Accor s safety, hygiene, fire, and emergency protocols

Candidate Requirements

* Diploma or degree in Hotel Management or Hospitality-related field
* Strong interpersonal, communication, and customer service skills
* Fluent in English; additional language proficiency is a plus
* Previous experience in a hotel or upscale restaurant preferred
* Well-groomed, organized, and adaptable in a fast-paced environment
* Basic knowledge of POS systems and reservation platforms
* Willingness to work in shifts, including evenings and weekends

Why Join Us

* Access to exclusive Accor employee benefits and global discounts
* Opportunities for career advancement across Accor s worldwide network
* Continuous learning through internal development academies
* A values-driven culture that emphasizes trust, innovation, and respect
* Play a central role in delivering exceptional guest moments every day

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