Restaurant General Manager - Couqley French Brasserie

PULLMAN; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

PULLMAN Dubai is seeking an experienced restaurant manager to oversee daily operations and deliver exceptional service while upholding brand standards. You will lead diverse teams and train staff, collaborating with the Assistant Restaurant General Manager and Bar Manager to drive guest satisfaction and revenue.

Fluent English and French are preferred; a minimum of 2 years in a similar role in a busy venue is required to thrive in our dynamic environment.

Qualifications

• Minimum 2 years in a similar restaurant management role in a busy environment.
• Strong attention to detail in fast-paced settings.
• Excellent communication and listening skills.
• Fluent in English; French language preferred.

Responsibilities

• Oversee daily restaurant operations and uphold service standards.
• Lead by example; train, coach, and provide feedback to staff.
• Collaborate with GMs to implement initiatives that boost guest satisfaction and revenue.
• Ensure effective front- and back-of-house communication and teamwork.
• Proactively gather feedback and drive continuous improvement.

Skills

Team leadership

Hospitality passion

Communication skills

Bilingual English/French

Job description

Job Description

Oversee the daily operations of our award-winning restaurant ensuring exceptional service standards and operational excellence at all times Place both guest and Heartist experience at the centre of every decision by leading through example fostering an engaging supportive and empowering work environment Partner closely with the Assistant Restaurant General Manager and Bar Manager to develop and implement initiatives promotions and incentives that enhance guest satisfaction drive team engagement and maximize revenue Maintain a strong understanding of the restaurant s reservation booking and guest profiling systems to optimize guest experiences and commercial performance Build strong collaboration between the Front of House and Back of House teams ensuring seamless communication and efficient service delivery Proactively gather guest feedback identify opportunities for improvement and implement action plans to continuously elevate the dining experience Drive service excellence by planning and delivering regular training sessions coaching performance feedback and daily briefings ensuring all restaurant and bar team members consistently uphold brand standards Inspire motivate and develop the team to achieve business objectives while creating a positive and high-performing workplace culture

Qualifications

A track record of leading large teams in restaurants kitchens and bars you re a natural at inspiring trust and bringing others along on a journey 2 years experience in a similar restaurant management role in a busy bustling environment Exceptional attention to detail in a fast-paced environment juggling many things at once Passion for hospitality you re all about creating memorable experiences for others be they guests or colleagues You want to be part of a team that works hard supports each other and has fun along the way You re a great communicator both verbally and written and a great listener Fluent in English and French is strongly preferred