The Server Assistant reports to the Cafe Milano Restaurant General Manager and assists the Server in providing an expertly served dining experience by clearing and resetting tables according to standards.
What you will do
Describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Work harmoniously and professionally with co-workers and supervisors.
Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.
Perform other tasks or projects as assigned by the Restaurant General Manager, Asst. Restaurant Manager, and Hotel Manager.
What you bring
A minimum of at least 1 year of experience in a similar role in a luxury brand.
An outgoing personality and a can-do approach to an assigned task.
High level of understanding and knowledge of food and/or wine.
Proficient in English (speaking, reading, writing).
Excellent interpersonal, verbal, and written communication skills.
What we offer
Competitive Salary, wages, and a comprehensive benefits package.
Excellent Training and Development opportunities.
Complimentary Accommodation at other Four Seasons Hotels and Resorts.