Residence Maintenance Engineer-TopSky HE-ATC-DUBAIUAE

SEGULA Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support the maintenance of advanced ATM systems. In this role, you will be responsible for implementing configurations, assisting with on-the-job training, and ensuring the reliability of equipment across various locations. This position offers a unique opportunity to work closely with engineering teams and gain valuable experience in a high-tech environment. If you have a passion for technology and a strong background in maintenance and troubleshooting, this role is perfect for you. Join a dynamic team and contribute to the success of innovative ATM solutions.

Qualifications

• Intermediate knowledge of UNIX / LINUX operating systems required.
• Advanced knowledge in networking protocols and computer peripherals.

Responsibilities

• Implement equipment configurations for ATM solutions and support maintenance activities.
• Assist with training and support maintenance engineers in troubleshooting.

Skills

Presentation Skills

HVAC

Mechanical Knowledge

CMMS

Maintenance

Troubleshooting

Tools

Microsoft Office (Word, Excel, Visio)

Programmable Logic Controllers

Power Tools

Job description

REPORTS TO: Warranty Support Manager

Support the maintenance activities as required to fulfill the warranty requirements of the New ATM System and support of the Top Sky HE system between the sites.

Pre Warranty / Support:
The following Roles & Responsibilities are to be conducted while under the direct supervision of the client while learning about the systems that comprise the new ATM System:

1. Implement equipment configurations and parameters for ATM solution(s) following detailed designs. Coordinate with management for assembly of an ATM system and interface with other departments within the Clients Australia office where necessary to accomplish the task.
2. Assist with detailed configuration design load validation and handover infrastructure and associated equipment onsite.

Warranty / Support:
The following Roles & Responsibilities are to be conducted with minimal input from the client:

1. Carrying out further On the Job Training (OJT) with the nominated engineers.
2. Support the first line maintenance of the complete ATM system.
3. Coordination and delivery of technical instructions (maintenance scripts) that are to be derived from the equipment manuals and be sufficiently comprehensive to allow engineers to carry out first line maintenance of the complete ATM system.
4. Be available to travel to other sites where equipment and systems have been deployed during the Replacement of ATM System Project to ensure that the various systems are meeting their availability requirements.
5. Under the direction and guidance of the client's factory Engineering team, manage all software maintenance service activities in conjunction with the maintenance engineers located in the T&V Environment.
6. Assist the maintenance engineers when raising Problem Change Requests (PCRs).
7. Assist the maintenance personnel with the rollout of new software releases.
8. Assist and support client's factory-based Engineers in resolving hardware problems responding to hardware Repair Request Forms (RRF) and initiating hardware design changes (where necessary) to meet the New ATM System performance and warranty requirements or replace obsolete items.
9. Assist and support client's factory-based Engineers in resolving software problems responding to PCRs and initiating software changes (where necessary) to meet Replacement ATM System performance and warranty requirements.
10. If necessary, be available to travel to the client's offices in Melbourne, Australia to participate in a Transfer of Knowledge training program.

Qualifications:

1. Possess intermediate level knowledge of UNIX / LINUX operating systems.
2. Advanced knowledge in computer peripherals (Input / Output (I/O) devices, storage devices, printers, and displays).
3. Advanced level knowledge of networking data transmission and protocols (Transmission Control Protocol (TCP) / Internet Protocol (IP) in particular).

Additional Information:

1. Must have experience in AIRPORTS with TopSky (HE) experience mandatory.
2. Understand technical English.
3. Advanced knowledge in computer hardware and microprocessor operation.
4. Strong electronic troubleshooting knowledge and skills.
5. Basic knowledge of Microsoft Windows and graphical user interfaces.
6. Intermediate level skills in the use of Microsoft Office (Word, Excel, and Visio).
7. Advanced knowledge in personnel and equipment safety requirements.

Remote Work: No

Employment Type: Full-time

Key Skills:
Presentation Skills, Hotel Experience, HVAC, Mechanical Knowledge, CMMS, Maintenance, Painting, ERP Systems, Programmable Logic Controllers, Power Tools, Manufacturing, Troubleshooting

Experience: years
Vacancy: 1