Reservation Agent - DoubleTree By Hilton Resort And Spa Marjan Island

Hilton; Dubai; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton in Dubai seeks a Reservations Agent to record and process reservations with precision, while proactively selling to maximize room sales and reflect the warmth of Hilton hospitality. You will handle guest requests with professionalism and courtesy, contributing to memorable stays.

Join a supportive team that values wellbeing and offers attractive perks including travel benefits, parental leave, crisis concierge, and mental health resources to colleagues in the Dubai region.

Responsibilities

• Record and process reservations accurately.
• Maximize room sales through proactive selling and up-selling techniques.

Job description

Job Description:

Exceptional Hospitality Starts with You

As a Reservations Agent, you are responsible for accurately recording and processing reservations while maximizing room sales through proactive selling and up-selling techniques, ensuring every interaction reflects the light and warmth of Hilton hospitality

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Requirements: