Front Office Supervisor - DoubleTree By Hilton Resort And Spa Marjan Island

Hilton; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton Dubai welcomes an accomplished Front Desk Supervisor to lead the front office, ensuring smooth guest arrivals, efficient check-in/out, and flawless communication with all hotel departments. You will mentor a team, uphold Hilton's renowned service standards, resolve issues with poise, and contribute to a warm, memorable guest experience in a dynamic, luxury environment.

This role offers exposure to a world-class hospitality operation and opportunities to grow within a global brand known

Job description

Job Description:

Exceptional Hospitality Starts with You

As a Front Desk Supervisor, you will oversee front office operations and ensure seamless communication between guests, the hotel, and various departments. You will lead the team in creating exceptional first impressions and delivering the highest standards of guest service and hospitality.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.