Reservation Agent

Brass Monkey Dubai; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant in Dubai seeks a Reservations Manager to handle guest bookings, reservations, and optimize seating arrangements. Ideal candidates should possess strong interpersonal skills and prior experience in reservation systems. This role demands multitasking capabilities and a friendly professional demeanor.

Qualifications

• Previous experience in reservations or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.

Responsibilities

• Manage table reservations via phone, email, or reservation system.
• Coordinate with the floor staff to manage seating arrangements.
• Handle special requests and VIP bookings.

Skills

Excellent communication

Interpersonal skills

Multitasking

Ability to work under pressure

Friendly demeanor

Tools

Reservation software

MS Office

Job description

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Job Description:

Manage table reservations via phone, email, or reservation system.
Provide guests with information about the restaurant and available services.
Confirm reservations and update reservation records accurately.
Coordinate with the floor staff to manage seating arrangements.
Handle special requests and VIP bookings.
Assist in managing waitlists and optimize reservation flow.

Requirements:

Previous experience in reservations or customer service preferred.
Excellent communication and interpersonal skills.
Ability to multitask and work under pressure.
Proficiency in reservation software and MS Office.
Friendly and professional demeanor.

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