Renovation Sales Engineer

Otis Elevator Co.; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading elevator and escalator service company is seeking a Renovation Sales Engineer in Dubai. This role involves managing inquiries, preparing estimates, and developing client relationships. Candidates should possess a Bachelor’s in engineering and at least 5 years of relevant sales experience in vertical transportation. Fluency in English is essential, and Arabic is a plus. Join a team committed to safety and innovation.

Benefits

Employee Scholar Program

Diverse and inclusive work environment

Training and development resources

Qualifications

• Minimum of 5 years of experience in Vertical Transportation (VT) sales within Renovation.
• Proven ability to manage multiple stakeholders and coordinate effectively.
• Fluent written and spoken English; proficiency in Arabic preferred.

Responsibilities

• Manage Renovation and replacement inquiries from contact to project completion.
• Prepare estimates and issue quotations for projects.
• Develop relationships with clients to meet their needs.
• Secure orders and oversee project integration.
• Generate new business opportunities through outreach.

Skills

Sales negotiation

Stakeholder management

Communication skills

CRM utilization

Education

Bachelor’s degree in engineering

Job description

Overview

The Renovation Sales Engineer plays a pivotal role in driving the growth of Otis’s Renovation business. This position is responsible for identifying leads, building a strong sales pipeline, negotiating orders, and aligning solutions with client needs to increase market share and achieve assigned sales targets. The role also ensures full compliance with contractual obligations and internal business policies throughout the project lifecycle.

Key Responsibilities

• Manage all aspects of Renovation and off-portfolio replacement inquiries, from initial contact to project completion.
• Prepare detailed estimates and issue quotations for unit upgrades, Renovation projects, and additional repairs.
• Develop and sustain robust relationships with clients, engaging regularly with key contacts to understand and meet their evolving needs.
• Secure orders for Renovation and replacement projects, ensuring seamless integration into existing service frameworks.
• Oversee a diverse portfolio of elevator units, maintaining strong partnerships with existing customers to drive satisfaction and loyalty.
• Serve as the primary contact for resolution of customer inquiries, ensuring timely and effective communication.
• Generate new business opportunities through proactive outreach, including cold calling, networking, and participation in bids and tenders.
• Develop and execute strategic sales plans to achieve ambitious sales targets and expand market presence.
• Utilize CRM to track opportunities, manage pipelines, and accurately forecast sales results.
• Conduct complex sales negotiations, leveraging industry expertise to close deals successfully.
• Collaborate closely with team members, including sales representatives and field colleagues, to ensure cohesive project execution and client satisfaction.

Minimum Qualifications

• Bachelor’s degree in engineering
• Minimum of 5 years of experience in Vertical Transportation (VT) sales, specifically within the Renovation segment.
• Proven ability to manage multiple stakeholders and coordinate effectively across internal teams and departments.
• Excellent communication and negotiation skills, with a confident and presentable demeanor in client-facing engagements.
• Fluent written and spoken English is essential; proficiency in Arabic is preferred.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions and the skills and capabilities you’ll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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