Renewals Sales Leader – MEA, Türkiye and CIS - 32881

Splunk Inc; Dubai; On-site; AED 150,000 - 250,000; Full time

Job summary

A leading company in the technology sector seeks an upbeat Software Sales Management Professional in Dubai. This role involves leading a team of Renewals Sales Representatives, focusing on customer retention, renewals, and growth for enterprise software solutions. Candidates should possess deep SaaS knowledge and operational excellence, with excellent communication and coaching skills.

Qualifications

• Proven SaaS sales management experience with positive results.
• Ability to manage an autonomous team and prioritize effectively.
• Comfortable with handling managed change.

Responsibilities

• Develop and execute a regional revenue retention plan.
• Produce accurate regional forecasts and meet/exceed KPIs.
• Hire, develop, and retain top renewal sales talent.

Skills

Operational excellence

SaaS sales management

Data-driven decision making

Collaboration

Coaching and mentoring

Communication skills

Tools

MS Office

Salesforce

Job description

Our purpose is to build a safer and more resilient digital world. Every day, we live this purpose by helping SecOps, ITOps, and engineering teams keep their organizations securely up and running. In 2024, Splunk was acquired by Cisco to help customers continue to build resilience across their entire digital footprint. Today, many of the world’s largest and most complex organizations rely on Splunk to protect their mission-critical systems.

Digital resilience is a team effort. Let’s build it together.

Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue, and using Renewals to drive Growth? If so, we are looking for you to join our team!

This is a great opportunity to join us as we pursue our vision. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. We’re committed to our work, customers, having fun, and most importantly to each other’s success.

The Splunk Renewals team in EMEA is result-driven and collaborative. We love working as a team, celebrating success, and learning from losses. Our team culture is based on respect, transparency, and doing the right thing!

You will be responsible for the success and development of a team of Renewals Sales Representatives, who drive customer retention, renewals, and growth for Splunk’s enterprise software solutions.

The role requires a customer-focused, operationally savvy individual who enjoys making data-driven decisions, collaborates with various stakeholders, sees the bigger picture, and can coach and mentor a team during its transformation journey.

Territory: Middle East & Africa, Turkey, CIS – subject to change.

Location: Dubai

Responsibilities

• Strategic: Develop and execute a regional revenue retention plan aligned with organizational objectives. Support change management initiatives across the region.
• Operational: Produce accurate regional forecasts, meet/exceed renewal targets and KPIs, reduce churn through risk mitigation, and streamline internal processes.
• Collaboration: Work with cross-functional teams to mitigate renewal risks, develop account strategies, and collaborate with partners for optimal renewal execution.
• Leadership: Hire, develop, and retain top renewal sales talent. Lead daily activities with a hands-on approach, fostering growth through coaching and performance evaluation.

Requirements

• Focus on operational excellence.
• Proven SaaS sales management experience with a track record of positive results.
• Deep understanding of renewal metrics like renewal and churn rates, net growth.
• Experience in a recurring revenue model, collaborating with account management, customer success, and operations.
• Comfortable with managed change and data-driven decision making.
• Excellent organizational and communication skills.
• Ability to manage an autonomous team and prioritize effectively.
• Proficiency in MS Office and Salesforce.
• History of achieving targets and professional growth.
• Languages: Native English; Arabic is desirable.