Remote Part-Time Chat Support Specialist - Flexible UAE Role

AE Jobs; United Arab Emirates; Remote; AED 55,104 - 82,656; Part time

Benefits offered by this job

Remote work within UAE

Flexible part-time hours

CRM experience development

Collaborative virtual environment

Job summary

BKK 95, a UAE-based digital services company, is seeking a Remote Part-Time Chat Support Specialist to join its distributed team. You will deliver real-time text-based assistance via live chat and maintain a courteous, professional tone across all client interactions from a home office.

The role demands excellent written communication, patience, and the ability to learn CRM or ticketing tools quickly. Enjoy a fully remote, part-time schedule with UAE-wide coverage and opportunities to gain

Qualifications

• Excellent written communication capabilities paired with a patient, empathetic and professional consumer-service mindset.
• Proven ability to learn proprietary digital tools and enterprise CRM or ticketing software networks quickly.

Responsibilities

• Be the primary online point of contact for clients, delivering real-time text-based assistance, and maintaining a courteous brand tone across communication streams.
• Log comprehensive summaries of all customer interactions within ticketing systems and contribute to expanding knowledge-base resources.
• Clarify product guidelines, guide end-users through basic technical troubleshooting, and escalate complex issues to senior backend teams.

Skills

Written communication

Empathetic mindset

Professional customer-service

Technical troubleshooting

Tools

CRM software

Ticketing system

Job description

BKK 95, a UAE-based digital services company, is seeking a Remote Part-Time Chat Support Specialist to join its distributed team. You will deliver real-time text-based assistance via live chat and maintain a courteous, professional tone across all client interactions from a home office.

The role demands excellent written communication, patience, and the ability to learn CRM or ticketing tools quickly. Enjoy a fully remote, part-time schedule with UAE-wide coverage and opportunities to gain