Job Title: Telesales Executive
Job Description
- Promote and sell bank products (e.g., credit cards, loans) over the phone.
- Achieve daily, weekly, and monthly sales targets.
- Contact potential and existing customers to explain products and services.
- Maintain accurate customer records in the CRM system.
- Ensure compliance with banking and telemarketing regulations.
- Provide excellent customer service and handle queries professionally.
- Attend training sessions and contribute to team performance.
- Follow up on leads and ensure timely conversions.
Desired Candidate Profile
- Education: Minimum high school diploma; bachelor's degree preferred.
- Experience: 1–2 years of telesales or call center experience, preferably in banking or financial services.
- Communication Skills: Excellent spoken and written English; proficiency in other regional languages is a plus.
- Sales Skills: Persuasive, target-driven, and able to handle objections confidently.
- Customer Focused: Strong interpersonal skills with a customer-centric approach.
- Tech-Savvy: Comfortable using CRM tools, MS Office, and call management systems.
- Attitude: Positive, energetic, self-motivated, and eager to learn.
- Availability: Flexible with working hours, including weekends or extended shifts if needed.
- Compliance-Oriented: Knowledge of banking ethics, DNC guidelines, and responsible selling practices.
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