Relationship Officer - National Loans

Rak Bank; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading bank in the UAE seeks a Relationship Officer for National Loans to manage client relationships and promote Islamic banking products. The ideal candidate will have strong sales abilities, excellent communication skills, and a solid understanding of banking regulations. This role involves achieving sales targets, conducting promotional activities, and ensuring customer satisfaction while adhering to Sharia-compliant practices.

Qualifications

• Strong sales and negotiation abilities.
• Ability to build and maintain client relationships.

Responsibilities

• Manage client relationships and promote loan products.
• Achieve sales targets set by the Direct Sales Manager.
• Conduct promotional activities and group meetings.

Skills

Sales-oriented mindset

Excellent communication

Customer service orientation

Problem-solving skills

Time management

Tools

Microsoft Office

Job description

Relationship Officer - National Loans Rak Bank

Description

What you will be doing:

• Manage client relationships, promote loan products, and ensure customer satisfaction.
• Promote the sales of various Islamic banking products in the allocated markets.
• Achieve sales targets set by the Direct Sales Manager.
• Provide MIS & competitor feedback weekly.
• Conduct promotional activities, group meetings, and roadshows to meet sales volumes, including establishing company tie-ups for personal finance sales.
• Manage sales objectives by setting and achieving targets.
• Understand competition and suggest product/process improvements.
• Sell exclusively Islamic and Sharia-compliant products of RAK Islamic.
• Avoid engaging in Sharia-repugnant business activities.
• Ensure dealings are fair, ethical, and Sharia-compliant.
• Have a detailed understanding of Central Bank of UAE and Higher Sharia Authority regulations.

What you should have:

• Sales-oriented mindset.
• Excellent communication and convincing skills.
• Ability to achieve sales volumes.
• Knowledge of banking products and competitors.
• Identify cross-sell opportunities within the bank.
• Understand competition and suggest improvements.

Desired Candidate Profile

• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Knowledge of banking products and financial services.
• Customer service orientation.
• Ability to build and maintain client relationships.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office and relevant software.
• Problem-solving skills.
• Teamwork capability.
• Understanding of banking regulations and compliance.
• Time management and organizational skills.

Company Industry

• Banking
• Broking

Department / Functional Area

• Finance
• Treasury

Keywords

• Relationship Officer - National Loans

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