Relationship Officer – General Insurance Sales

National Bank of Ras Al-Khaimah PJSC; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is looking for a motivated Relationship Officer to join their dynamic team. This role focuses on building and maintaining customer relationships while promoting banking products and insurance services. You will play a crucial role in achieving business objectives and enhancing customer satisfaction through effective communication and sales strategies. If you are passionate about customer service and have a strong sales background, this opportunity is perfect for you to grow your career in a forward-thinking environment.

Qualifications

• Strong background in customer relationship management and sales.
• Knowledge of banking products and insurance services.

Responsibilities

• Build and maintain relationships with customers for banking products.
• Achieve assigned targets and contribute to business objectives.
• Promote cross-selling opportunities to enhance customer satisfaction.

Skills

Customer Relationship Management

Sales Skills

Insurance Knowledge

Communication Skills

Education

Bachelor's Degree in Business or Finance

Job description

Job Overview

We are seeking a Relationship Officer to join our dynamic team. In this role, you will be responsible for building and maintaining relationships with customers for banking products and advising them on insurance. The goal is to ensure new business growth and a healthy product mix, with customer suitability at the core.

Join us in co-creating the future of RAKBANK!

What You Will Be Doing

1. Consistently achieve assigned targets and contribute to overall business objectives.
2. Stay informed about competitor product offerings and propose enhancements to improve existing processes.
3. Provide timely feedback to the Relationship Manager regarding business goals and progress.
4. Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction.
5. Conduct the sale of insurance products with the utmost good faith, integrity, and transparency.
6. Ensure all customer requests are processed and actioned within the defined TAT.
7. Maintain zero errors in sales and service delivery to uphold quality standards.
8. Actively promote cross-selling opportunities to the existing Protego customer base.
9. Ensure renewal conversion rates are achieved in alignment with business targets.