Relationship Officer

Flying Colour Business Setup Services LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A business advisory firm in Dubai seeks a Relationship Officer/ Client Coordinator to manage a portfolio of clients, ensuring excellent communication and operational support. The ideal candidate will have a background in commerce, with strong customer service experience and CRM proficiency. Attractive benefits include an employment visa and health insurance.

Benefits

Employment visa

Health insurance

Annual leaves

Flight tickets

Qualifications

• Education in Commerce or related field.
• Experience of 2-4 years in customer service or client relationship management.
• Strong CRM knowledge.

Responsibilities

• Act as first contact for clients, managing queries and concerns.
• Handle 70-80 clients, providing advisory on business formation.
• Send daily follow-ups via calls, emails, or WhatsApp.

Skills

Strong communication

Organizational skills

Interpersonal abilities

Attention to detail

Education

Bachelor's or Master's degree in Commerce

Tools

CRM software

Job description

Company Name : Flying Colour Business Setup Services LLC
Company Website :https://www.flyingcolour.net/

Below are the details of the job
Position: Relationship Officer/ Client Coordinator
Location : Dubai(Media City)
Type Full Time
Working Day - 6 days working (monday to saturday)
Working Timing -
Monday to Friday - 9am to 6.30pm GST
Saturdays - 9am to 4pm GST

Roles and Responsibilities

- 5+ Years experience in Customer care(Calling)/Administrative role
- Major Experience in Operations role.
- Familiar with CRM and good communication skills
- Acts as a first contact for all clients and creates an inviting, professional atmosphere.
- Answer client’s calls & Emails and address their queries and concerns within the assigned timelines.
- Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail.
- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines
- Responsible for handling a portfolio of 70-80 clients.
- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.

Benefits: Employment visa, Health insurance, Annual leaves, Flight tickets etc

The candidate should be available in Dubai for an interview
Home country experience + 1 year of UAE exp can also be considered.
Immediate Joiners Only

Desired Candidate Profile

kills & Qualifications

• Education: Bachelor's or Master's degree in Commerce or a related field.
• Experience: Minimum 2-4 years in customer service or client relationship management.
• Skills:
• Strong communication and interpersonal abilities.
• Proficiency in CRM software or other client management systems.
• Organisational and time management skills to handle a high-volume client portfolio.
• Attention to detail in documentation and follow-ups.

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Flying Colour Business Setup Services LLC

Flyingcolour offer everything you need for a successful business setup in Dubai, Abu Dhabi and Company Formation all over United Arab Emirates along with Accounting & VAT Services. We are a business advisory firm that provides top notch management advisory services to government, non-government, private, and academic sectors. UAE's most modern and progressive emirate, Dubai is rapidly developing. There are more free zones in Dubai than anywhere else in the UAE. While setting up a new company in Dubai, the cost of setting it up is one of the most important factors to take into consideration.Free zone companies in Dubai are fully owned by the person who sets it up. It is important to remember that there are different rules and regulations, procedures, and fees for different free zones in Dubai when starting a company. Consulting firms that offer business setup consultant services can also help you draft the various documents required for Company setup in Dubai. Overall, company formati

Flying Colour Business Setup Services LLC

Flyingcolour offer everything you need for a successful business setup in Dubai, Abu Dhabi and Company Formation all over United Arab Emirates along with Accounting & VAT Services. We are a business advisory firm that provides top notch management advisory services to government, non-government, private, and academic sectors. UAE's most modern and progressive emirate, Dubai is rapidly developing. There are more free zones in Dubai than anywhere else in the UAE. While setting up a new company in Dubai, the cost of setting it up is one of the most important factors to take into consideration.Free zone companies in Dubai are fully owned by the person who sets it up. It is important to remember that there are different rules and regulations, procedures, and fees for different free zones in Dubai when starting a company. Consulting firms that offer business setup consultant services can also help you draft the various documents required for Company setup in Dubai. Overall, company formati

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