Relationship Officer

Credon Capital Financing; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a skilled professional to enhance client relationships and drive business growth. This role involves creating insightful reports that highlight the value of offerings, identifying upselling opportunities, and ensuring seamless communication between clients and internal teams. The ideal candidate will possess exceptional negotiation skills and a deep understanding of client needs, allowing them to deliver tailored solutions that foster loyalty and satisfaction. Join a dynamic team where your contributions will shape the future of client engagement and success.

Qualifications

• Experienced in negotiation and achieving beneficial outcomes.
• Ability to analyze complex client needs and propose solutions.

Responsibilities

• Create and present reports to clients and management, showcasing product value.
• Spot upselling opportunities to enhance income and client benefits.

Skills

Negotiation Expertise

Client Needs Analysis

Financial Information Communication

Problem Solving

Client Relationship Management

Job description

Job Responsibilities

• Your role will involve creating and presenting regular reports to both clients and senior management, showcasing the value our products/services bring to their business and highlighting opportunities for further collaboration.
• Proactively spotting opportunities for upselling and cross-selling our diverse range of offerings to clients, effectively enhancing income while maximizing client benefits.
• Partnering closely with internal divisions to serve as a connection between clients and our firm, guaranteeing fluent communication and speedy resolution of any issues raised by clients.
• Fostering and upholding solid, enduring associations with customers, comprehending their unique prerequisites, and furnishing bespoke answers to ensure their happiness and loyalty.

Skills

• Negotiation Expertise: Experienced in navigating negotiations and successfully reaching mutually beneficial outcomes, whether in managing contract terms or addressing client concerns.
• Profound ability to dissect intricate client requirements, anticipate challenges, and architect inventive solutions that align with company objectives and client aspirations.
• Skilled at delivering intricate financial information in a manner that's accessible and intelligible, empowering clients to make informed decisions.
• Demonstrated expertise in deciphering intricate client issues, predicting potential bottlenecks, and devising ingenious approaches that ensure client and company success.
• Focused on delving into client intricacies to craft financial blueprints that sync seamlessly with their goals, ultimately enhancing client happiness and engagement.