Relationship Officer

First Abu Dhabi Bank; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic professional to drive sales and manage broker relationships in a full-time role. This position involves coordinating internal resources to achieve sales targets, ensuring compliance with policies, and enhancing customer onboarding processes. The ideal candidate will have extensive experience in Corporate Banking, with a strong focus on mortgages and loans. Join a forward-thinking organization that values ethics and continuous improvement, and contribute to a culture of excellence while advancing your career in a vibrant banking environment.

Qualifications

• 25 years experience in Corporate, Commercial, or Business Banking.
• 2 years in progressively increasing responsibilities in sales function.

Responsibilities

• Meets targets for profitable sales volume and strategic objectives.
• Coordinates company personnel to meet assigned targets.

Skills

Sales Management

Broker Relationship Management

Customer Onboarding

Compliance and Ethics

Continuous Improvement

Education

Bachelor's Degree in Commerce

Bachelor's Degree in Business Administration

Bachelor's Degree in Finance

Bachelor's Degree in Banking

Job description

Job Purpose:

• Meets assigned targets for profitable sales volume and strategic objectives in assigned brokers.

Key Accountabilities:

• Coordinates the involvement of company personnel including support service and management resources in order to meet assigned targets.
• Proactively leads a joint channel planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive broker channel relationship.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally and through strict adherence to channel rules of engagement.
• Ensures origination and customer onboarding process.
• Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrates compliance with the organization's values and ethics at all times to support the establishment of a value-driven culture within the bank.
• Liaises with relevant teams within the Bank to support brokers in fast-tracking and streamlining the onboarding process.
• Contributes to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
• Assists in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards.
• Manages internal TAT.
• Adheres to policies, processes, and procedures of FAB.
• SME & Mortgage Experience Only.

Qualifications:

Minimum Qualification:

• Bachelor's Degree in Commerce, Business Administration, Finance, Banking, or a related major field of study is preferred.

Minimum Experience:

• 25 years relevant experience in Corporate, Commercial, or Business Banking with at least 2 years in similar positions of progressively increasing responsibilities in sales function.
• 13 years relevant knowledge of Mortgages and/or Loans from a brokerage bank or similar Financial Institution.

Remote Work:

No

Employment Type:

Full-time