Relationship Officer

FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.

We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting and dynamic industry.

Job Purpose:

• Meets assigned targets for profitable sales volume and strategic objectives in assigned brokers.

Key Accountabilities:

• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet assigned targets.
• Meets assigned targets for profitable sales volume and strategic objectives.
• Proactively leads a joint channel planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive broker channel relationship.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Ensures origination and execution of customer onboarding process.
• Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrates compliance with the organisation’s values and ethics at all times to support the establishment of a value-driven culture within the bank.
• Liaises with relevant teams within the Bank to support brokers to fasten and streamline the onboarding process.
• Contributes to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
• Assists in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards.
• Internal TAT management.
• Adherence to policies, processes, and procedures of FAB.
• SME & Mortgage Experience Only.

Minimum Qualification

• Bachelor’s Degree in Commerce, Business Administration, Finance, Banking, or a related major field of study is preferred.

Minimum Experience

• 2-5 years’ relevant experience in Corporate, Commercial, or Business Banking with at least 2 years in similar positions of progressively increasing responsibilities in sales function.
• 1-3 years relevant knowledge of Mortgages and/or Loans from a brokerage, bank, or similar Financial Institution.