Relationship Manager

Henley & Partners - The Firm of Global Citizens®; Dubai; On-site; AED 257,000 - 331,000; Full time

Job summary

A global membership network in Dubai is seeking a Relationship Manager to oversee communications and facilitate meaningful connections among members. Ideal candidates will have over 3 years in luxury client services, excellent English proficiency, and strong negotiation skills. The role offers competitive compensation and a dynamic work environment emphasizing growth and diversity.

Benefits

Competitive compensation

Comprehensive benefits

Dynamic work environment

Qualifications

• 3+ years in relationship management or luxury client services preferred.
• Excellent level of English required - Professional Proficiency or Native/Bilingual.
• Cultural fluency to engage UHNWIs and luxury brands.

Responsibilities

• Serve as primary contact for all member inquiries and support.
• Facilitate strategic introductions within the network.
• Assist in planning private, invitation-only events.

Skills

Relationship management

Luxury client services

Negotiation skills

Communications expertise

Education

Degree in business or related field

Master’s preferred

Tools

MS Office

CRM systems

Digital communication tools

Job description

About us:
Civis Mundi is an international, invitation-only membership network offering meticulously curated private events and access across business, arts, philanthropy, politics, academia, and health. Founded on the principles of community, access, and wellbeing, it fosters a truly unique community of open-minded global citizens.

We bring together a global network of accomplished individuals. Members participate in meaningful experiences, such as private lunch and dinner events during the World Economic Forum in Davos for discussions with political and business leaders, philanthropic black-tie gala, and through Civis Mundi partnerships, receive privileged access to the closed-door events of selective private membership organizations

Job Purpose:
The primary role is to oversee all activities related to Civis Mundi benefits and deliver outstanding results. The Relationship Manager is responsible for managing all member communications, ensuring personalized support, seamless access to membership benefits, and strong engagement around the private membership network’s events. The role also involves facilitating strategic introductions and developing new partnerships to continuously expand the range of benefits available to members.

Main Responsibilities:

• Serve as the primary point of contact for all member inquiries, ensuring prompt, tailored support.
• Prepare and oversee all outbound communications to members, including invitations and updates on the upcoming private gatherings.
• Manage the social media department, ensuring messaging aligns with Civis Mundi’s positioning.
• Facilitate strategic introductions between members and partners, fostering meaningful connections within the network.
• Identify, establish, and manage partnerships, continuously adding membership benefits through high-level collaborations.
• Support the creation of new agreements, working closely with the legal and other internal departments.
• Conduct introductory calls with prospects and webinars to onboard new members and keep client advisors informed on membership benefits and upcoming events.
• Assist in the planning and execution of private, invitation-only events in collaboration with leading luxury brands, cultural institutions, and strategic partners.
• Mentoring junior members of the team.

Requirements:

• 3+ years in relationship management or luxury client services, ideally within private membership networks, UHNW advisory, or high-level events.
• Degree in business, communications, international relations, or related field; Master’s preferred.
• Excellent level of English - Professional Proficiency or Native/Bilingual required.
• Proficient in MS Office, CRM, digital communication tools.
• Expertise in communications, event messaging, and social media strategy.
• Strong partnership development and negotiation skills.
• Cultural fluency to engage UHNWIs, luxury brands, and international institutions.

Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.

At Civis Mundi, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.

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