Relationship Manager

Findr DXB; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in Dubai is seeking a Client Relationship Manager to maintain and enhance client relationships. The role involves collaborating with internal teams to provide tailored solutions, ensuring high client satisfaction, and managing onboarding processes. Ideal candidates will have significant experience in client management within the financial services sector, strong analytical skills, and exceptional communication abilities.

Qualifications

• Minimum of 5 years in client-facing roles in financial services or technology.
• Fluency in English is mandatory; proficiency in other languages is a plus.
• Proven track record of managing high-value client accounts.

Responsibilities

• Develop and maintain relationships with key clients.
• Conduct regular meetings to assess client satisfaction.
• Prepare and deliver presentations showcasing company offerings.

Skills

Client Relationship Management

Analytical Skills

Communication

Problem Solving

Education

Certification in Relationship Management

CFA

CFP

Job description

Any Arab National, Any European National, Indian, Jordanian

Any

Vacancy

Job Description

• Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Conduct regular meetings with clients to assess satisfaction, gather feedback, and identify opportunities for service improvement.
• Collaborate with internal teams to create tailored solutions that address specific client challenges and goals.
• Monitor industry trends and competitor activities to provide clients with insights that drive strategic decision-making.
• Act as a trusted advisor, guiding clients through the complexities of services and products offered.
• Manage the onboarding process for new clients, ensuring a seamless transition and effective implementation of services.
• Prepare and deliver compelling presentations that showcase the value of your company’s offerings.
• Track and analyze client data to identify patterns and opportunities for upselling or cross-selling services.
• Resolve client issues promptly and effectively, ensuring high levels of client satisfaction and retention.
• Build a robust network of contacts within client organizations to enhance relationship depth and longevity.

Desired Candidate Profile

• Certification in Relationship Management or relevant financial certifications (e.g., CFA, CFP) is highly desirable.
• Minimum of 5 years of experience in client-facing roles within the financial services or technology industry.
• Proven track record of managing high-value client accounts and achieving sales targets consistently.
• Fluency in English is mandatory; proficiency in additional languages (e.g., Spanish, Mandarin) is a significant advantage.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Exceptional communication and interpersonal skills, capable of engaging with clients at all levels.
• Demonstrated problem-solving abilities, with a proactive approach to addressing client challenges.
• Ability to work in a fast-paced environment while maintaining a high level of professionalism and integrity.
• Culturally sensitive with the ability to build rapport with diverse client backgrounds and nationalities.

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