United Arab Emirates (FTO)
Trending
Job Description
- Sell the entire range of personal banking products to potential retail prospects and maintain strong relationships with existing clients of the bank.
Responsibilities
- Achieve monthly sales targets within the financial year.
- Prospect in targeted segments, meeting standards for phone calls and face-to-face visits.
- Present and sell all personal banking products and services to potential customers in an ethical, structured, and professional manner.
- Conduct micro marketing activities, including kiosk activities and other direct marketing efforts.
- Handle objections effectively to encourage customer purchases or company payroll transfers.
- Ensure end-to-end customer turnaround time (TAT) is met for all applications, maintaining quality as per guidelines.
- Comply strictly with the bank’s policies regarding products, customer KYC, FATCA, AML CTF, and third-party channel interactions.
- Record all sales activities in daily sales reports and update CRM for leads and contacts.
- Participate in team activities such as morning huddles, training, coaching, mandatory compliance and fraud training, and celebrations.
- Maintain the highest standards of ethics, integrity, and professionalism; escalate any breaches promptly to senior management or governance as required.
Qualifications
- Sales profile requiring confidence, persistence, strong personality, and excellent verbal and written communication skills.
- Basic knowledge of retail banking products, service policies, and processes.
- Graduates from any discipline with at least 2 years of banking sales experience.