Regional Training Manager

Al Mawarid Trading Emirates; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in the cosmetics sector is on the lookout for a Regional Training Manager to elevate their training programs. This pivotal role involves crafting and executing tailored training strategies to empower sales and beauty consultant teams across the GCC. The ideal candidate will possess a strong background in training and development, with a focus on skincare and cosmetics. You will lead a team of trainers, create engaging training materials, and ensure the delivery of exceptional customer experiences. Join a dynamic environment where your contributions will shape the future of beauty consulting and drive brand success.

Qualifications

• 5+ years of experience in training and development in cosmetics.
• Proven ability to design and deliver engaging training programs.

Responsibilities

• Develop and implement training strategies aligned with business objectives.
• Conduct in-store coaching and performance assessments.

Skills

Training and Development

Leadership

Communication Skills

Sales Techniques

Customer Service

Product Knowledge

Fluency in English

Fluency in Arabic

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Bachelor's degree in Cosmetics Science

Job description

We are seeking a dynamic and experienced Regional Training Manager to lead and enhance our training programs. This role is pivotal in developing the skills and knowledge of our sales and beauty consultant teams to drive product expertise and exceptional customer experiences in the competitive cosmetics skincare market. Responsibilities: - Develop and implement training strategies tailored to regional needs, aligned with brand and business objectives. - Plan and deliver training sessions on product knowledge, sales techniques, and customer service for beauty advisors and retail teams across the GCC. - Collaborate with marketing, sales, and product teams to keep training content relevant and up-to-date. - Create training materials and tools, including manuals, visuals, and Arabic translations. - Conduct in-store coaching, performance assessments, and skills evaluations. - Lead and support a team of regional trainers, and assist in recruiting and onboarding new BAs. - Support brand visibility through events, launches, and counter audits to ensure visual and service standards. - Monitor training impact using KPIs and feedback, and recommend ongoing development solutions. - Stay informed on skincare trends and competitor activities to keep training content competitive.

- Bachelor's degree in Business, Marketing, Cosmetics Science, or related field. - Minimum 5 years of experience in training and development within the cosmetics or skincare industry. - Proven ability to design and deliver engaging training programs in a regional capacity. - Strong knowledge of skincare and cosmetic products and market trends. - Excellent communication, presentation, and interpersonal skills. - Fluency in English and Arabic. - Ability to travel within the region as required. - Strong leadership and organizational skills with a proactive and results-driven mindset.