Regional Performance Manager

Montblanc; Dubai; On-site; AED 450,000 - 650,000; Full time

Job summary

Montblanc is seeking a Regional Performance Manager for the MEIA region, based in Dubai, with responsibility for driving market growth and financial performance. The role reports to the President MEIA and involves extensive stakeholder management and travel across the region.

The candidate should bring a university degree, 5+ years in account or event management, and strong project management, budgeting, and communication skills. Luxury brand experience is a plus.

Qualifications

• Bachelor’s or higher degree; project management experience preferred.
• Experience in luxury or premium brands is advantageous.
• Strong communication and presentation skills in English; Arabic and French are a plus.

Responsibilities

• Budget and LE coordination for regional BU and phasing.
• Track market intelligence and network performance; benchmark vs. other brands.
• Prepare and present monthly/periodic reports to HQ and market heads.
• Manage Capex budgets, vendor masterdata and POS documentation in SAP.
• Lead cross-functional teams to implement launches and initiatives.
• Travel within MEIA region as required.

Skills

Project management

Stakeholder management

Budgeting

Negotiation

Market analysis

Team leadership

Education

University degree

Tools

MS Office

SAP

Job description

MAIN PURPOSE

The role aims to improve Montblanc’s market position and achieve financial growth in the Middle East, India & Africa region. The Regional Performance Manager defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions.

CONTEXT

Based in local headquarters, reporting to the President Middle East, India & Africa, travel expected.

Key Responsibilities

Budget and LE

• Coordinate yearly regional BU and Phasing
• Coordinate monthly and weekly estimates for the region with sales team
• Management of the Training budget
• Act as liaison with departments for all budget and LE information

Reporting

• Analyze and track market intelligence and research;
• Monitor Montblanc’s Network in the MEIA region (size, opening, closure, typology) and profitability, together with local teams, and benchmark with other brands for further action plans
• Based on network plans and consolidated analysis of Capex requirements, establish priorities and action plans with market heads (including renovations, expansion, closing…)
• Analyze existing business models and propose changes to support Regional Performance whilst preserving global profitability (incl. networks’ performance: sell‑in/sell‑out)
• Support on presentation for the International Sales Department (internal presentation, Richemont budget, 3‑Y‑plan …)
• Prepare Monthly reporting (WA sale report, Network Trackers…)
• Report Monthly gratuities to HQ
• Prepare SIHH Sales reports
• Prepare the yearly strategic plan
• Identify new business opportunities, support them in the preparation of business cases and participate in the validation process
• Product launches: Ensure implementation of launches according to the launch plan and track sell‑out

Legal

• Maintain all legal agreements for the MEIA region
• Assist in legal process, documentation for boutiques, SiS, Online …
• Prepare commercial agreement for new clients and addendums for current contracts (ADA, Termination, Relocation…)
• Prepare espace agreement for new POS or boutique
• Develop and maintain the legal archive

Projects

• E-Commerce: Analyze e‑com market opportunities, coordinate and gather all data and documentation needed (market share, sell‑out, competition review, segmentation, tables, charts, etc.)
• E-Commerce: Manage new E‑retailer set up
• Special Products projects from markets or retailers (discussion with markets, validation, briefing and follow up with category management…)
• Management of all CAR’s
• Rework Capex budgets with SDP and Sales Directors
• Trade show preparation: SIHH…
• Maintain the vendor Masterdata in SAP: vendor creation, modification and Extension
• Process Purchase orders in SAP

The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

JOB PROFILE (for recruitment purpose only)

Education

University degree required

Required Experience

• 5+ years’ experience in account or event management roles
• Project management skills essential
• Retail or Luxury brand experience ideal
• Management experience of both direct staff and external suppliers

Technical Skills / Abilities

• Strong project management skills
• Very good computer skills (Word, Excel, PowerPoint)
• Ability to travel within region (including KSA) & Europe
• Very good knowledge of MS Office (Word, Excel & PowerPoint)

Language skills

• Excellent knowledge of English (written and spoken)
• Arabic and French is an advantage

Personal skills

• Pro‑active and dynamic
• Presentable & client oriented
• Focused, target oriented, & organized with a high attention to detail
• Ability to multi task and work extended hours in a fast pace environment
• Managerial skills & proactive approach
• Ability to enthuse people from various background and make them follow you
• Operational skills and “hands‑on” mentality
• Team player
• Capacity to travel