Recruitment Agency Manager

Skills Hub Recruitment Solutions; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative recruitment agency is seeking a dynamic Recruitment Agency Manager to lead a talented team. In this pivotal role, you will drive agency growth through effective sales strategies and exceptional client relationship management. You will foster a collaborative culture that encourages professional development while ensuring compliance with company policies. This is an exciting opportunity to make a significant impact in a fast-paced environment, where your leadership will help shape the future of recruitment services. Join a team that values innovation and growth, and take your career to new heights!

Qualifications

• Proven leadership experience in Recruitment and Staffing.
• Strong understanding of sales principles and customer service.

Responsibilities

• Lead and manage a team of agents to achieve sales targets.
• Build strong client relationships and resolve escalated issues.

Skills

Customer Service

Recruitment Operation

Business Development Acumen

Education

Bachelor's degree in HR

Bachelor's degree in Business Administration

Job description

About the job Recruitment Agency Manager

Job Title: Recruitment Agency Manager

Job Type: Permanent

Job Location: Abu Dhabi

About Us:

Skills Hub is a dynamic and rapidly growing Recruitment and Staffing company committed to delivering exceptional services to our clients. We believe in fostering a collaborative and innovative work environment that encourages professional growth and success.

Job Overview:
As an Agency Manager at Skills Hub, you will play a pivotal role in leading and managing our team of agents to achieve sales targets and deliver outstanding customer service. You will be responsible for developing and executing strategic plans to drive agency growth, while ensuring adherence to company policies and standards.

Key Responsibilities:

• Recruit, train, and manage a high-performing team of agents.
• Provide ongoing coaching, support, and performance feedback to ensure individual and team success.
• Sales Strategy:
  • Develop and implement effective sales strategies to achieve revenue and growth targets.
  • Monitor market trends, competitor activities, and customer preferences to identify opportunities for improvement.
• Agency Development:
  • Foster a positive and collaborative team culture that encourages innovation and continuous improvement.
  • Conduct regular performance reviews and implement development plans for team members.
• Client Relationship Management:
  • Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Resolve escalated client issues in a timely and effective manner.
• Compliance and Operations:
  • Ensure adherence to company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to streamline operations and enhance overall efficiency.
• Reporting and Analysis:
  • Prepare regular reports on team performance, sales metrics, and key performance indicators.
  • Analyze data to identify trends, areas for improvement, and opportunities for growth.

Qualifications:

• Bachelors degree in HR or Business Administration.
• Proven work experience in a leadership role within the Recruitment and Staffing industry.
• Strong understanding of sales principles, customer service, and business development.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic work environment.

Skills:

Customer Service
Recruitment Operation
Business Development Acumen