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An established industry player is seeking a proactive and professional front desk administrator to enhance client interactions and manage various administrative tasks. This role requires a customer-oriented individual with excellent communication skills and the ability to juggle multiple responsibilities in a dynamic environment. The ideal candidate will have a minimum of two years of experience in customer service or administrative roles, showcasing a positive attitude and strong teamwork capabilities. Join a vibrant team where your contributions will be valued and where you can grow in a supportive atmosphere.
Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to visitors and potential clients’ needs or queries.
Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone.
Organizes postage and document courier services, handles mail, and manages incoming & outgoing deliveries.
Coordinates conference room bookings, refreshments for meetings, and other special arrangements.
Handles all secretarial and administrative duties for clients, as requested.
Performs check-in & check-out process for all clients.
A minimum of two years customer service and administrative experience gained either in a Corporate Setup, Hotel Front Desk, or Club Floor environment.
Customer-oriented with excellent interpersonal and communication skills, with an open mind to changes.
Good team player with a positive attitude and ability to work under pressure, juggling a variety of tasks.
Fluency in English.
Good telephone manner and ability to perform secretarial tasks under deadlines.
Able to handle correspondences and inquiries.
Knowledge of Microsoft Word, Excel, & PowerPoint.